CIOs "require a new agenda"

17 January 2013

STAMFORD: Digital technologies dominate the priorities of chief information officers in 2013, a new survey has found, but half of them do not see IT's enterprise role changing in the short term.

These findings emerged in the Gartner Executive Programs report, a worldwide survey conducted in the fourth quarter of 2012, which polled 2,053 CIOs across 36 industries in 41 countries.

"In a world of change, it is concerning that around half of CIOs surveyed do not see IT's enterprise role changing over the next three years," said Mark McDonald, Gartner vice president.

"Digital technologies provide a platform to achieve results," he argued, "but only if CIOs adopt new roles and behaviours to find digital value."

In his view this means that "CIOs require a new agenda that incorporates hunting for new digital innovations and opportunities, and harvesting value from products, services and operations".

"Without change," he warned, "CIOs and IT consign themselves to tending a garden of legacy assets and responsibilities."

The top 10 global technology priorities revealed by the survey reflect a greater emphasis on externally oriented digital technologies, as opposed to traditional IT/operationally-oriented systems.

But the survey also shows that CIO IT budgets have been flat to negative ever since the dot-com bust of 2002, with such budgets projected to be down 0.5% in 2013.

"CIOs need to make the case that mainstream emerging mobile, big data, social and cloud technologies justify revisiting IT budget and investment levels," said David Aron, Gartner vice president.

Data sourced from Gartner; additional content by Warc staff