Andrex Toilet Tissue

Andrex toilet tissue is the UK's No.

Andrex Toilet Tissue

Elmwood

Client: Kimberly-ClarkCategory: Packaging (Branded – other)

Executive summary

Andrex is the UK's No.1 non-food brand and their puppy is Britain's favourite brand icon. However, consumers were increasingly viewing the brand as 'not relevant'. Brand bonding figures had reduced by 50%, 67% of volume was sold on deal and volume sales had been decreasing for six years.

In a declining market, Andrex needed to justify its price premium, emotionally re-engage with customers and stand out on shelf - all in a category that's shopped in just three seconds.

The results gained...

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