Six people, six lives, one hope: Listening to employees

Preriit K Souda

To understand and gain insights into the phenomenon of job attrition, global research was carried out to understand what makes people happier in life, focusing primarily on their professional life, as employment is among the most important factors affecting overall happiness.

Six people, six lives, one hope: Listening to employees

Preriit K SoudaTNS Global, India

Introduction

In the last 24 months, many of my friends moved to new jobs. Some changed for obvious reasons; while others had some new reasons to shift. Retention has become a significant issue with Human Resource departments worldwide; just to give an idea of the problem, British companies lost £42 billion in 2009 due to an attrition rate of 10.5%, while in 2010 the attrition rate was around 24%, according to a Telegrapharticle published in October 2010. It prompted me to think about...

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