DigiAsia: How social media can uncover different facets of Asian youth
Rakesh KumarFirefly Millward Brown, SingaporeMadhumita ChakrabortyPepsiCo International (Beverages BU), India
Introduction
For youth marketers like Pepsi, social media is a potent tool to keep abreast of changing youth values, expressions and aspirations. While marketers realize the growing importance of tapping into youth conversations in channels outside of qualitative FGDs, in most of the developing Asian countries face to face research is still the norm; and social media is seen as largely a channel to communicate – not really listen – to youth. The qualitative social media...