Test and scale: How Ford used gaming lessons to build digital leadership
Geoffrey Precourt Warc
Imagine you're the CMO of a once-mighty enterprise that "everybody has said has been going out of business for the last 10 years" – and you need an engaging but efficient marketing program.
Where would you look for role models?
"Gaming" was the answer given by Jim Farley, Group VP/global marketing, sales and service for Ford Motor Co.
"When you're going out of business, you have to take some pretty big bets," he explained in a keynote address at the 2012...