Coverage error in internet surveys: can fixed phones fix it?

The internet is increasingly being used for cross-sectional surveys and online panels. Although internet accessibility is growing across developed and developing countries, it seems unlikely that the internet alone will ever provide complete coverage of the general population.

Coverage error in internet surveys: can fixed phones fix it?

Paula Vicente and Elizabeth Reis

Instituto Universitário de Lisboa (ISCTE-IUL)

Introduction

Widespread internet access and its broad use for a variety of purposes have been contributing to the adoption of the internet for survey work. As internet surveys are more cost efficient than other modes and make larger samples affordable, it is not surprising that many survey research companies are making the internet their mode of choice in surveys (e.g. Einhart 2003; Potoglou & Kanaroglou 2008; De Leeuw 2010). Either as online panels or cross-sectional surveys, the use...

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