Research in a world of irrational expectations - How new thinking from Behavioural Economics changes the way we look at and conduct research

This paper addresses how behavioural economics impacts the world of market research. Does the paradox of choice mean conjoint is invalid? Does anchoring negate pricing research? Together with the Congress delegates we will debate and explore the value this holds for market research; challenging what we know, or think we know, about behavioural economics through various interactive challenges and applying our findings to the world of research.

Research in a world of irrational expectations - How new thinking from Behavioural Economics changes the way we look at and conduct research

Stephen Phillips and Abigail Hill United Kingdom

INTRODUCTION

Those of us in the industry know only too well that today’s researchers have to be on the pulse of developments in the understanding of human behaviour. Behavioural Economics in the last five years has made a big impact on marketing, business and government strategy. Yet how much of this thinking has fed into the way we conduct Market Research on a day to day basis?...

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