Cross media research: Multichannel measurement
Sue Elms Millward Brown
Investment in cross-media research pays dividends in ensuring the optimum use of channels in maximising a campaign's ROI
This article shares some experiences from evaluating integrated communications and how that helps us add real value in terms of actionable insight to clients. By virtue of our client base, the campaigns we are commissioned to evaluate are larger scale and multimedia. Globally, all the cross-media studies we conduct generally include three to four media with a digital component in nearly all cases. Looking beyond bought advertising media, we usually pull apart...