Book Review – Deception in the Marketplace: The Psychology of Deceptive Persuasion and Consumer Self-Protection
David M. Boush, Marian Friestad and Peter Wright, 2009
Routledge, £34.95 (Hardback), £19.95 (Paperback)
The fundamental premise of this book is that deception is ‘a central and inevitable part of marketplace interactions between marketers and consumers’ (p. 3). Deception in its myriad forms – the artful omission, the provision of incomplete or misleading comparative frames, the careful choice of words, and so on – has been a facet of marketplaces, and of marketing communications, whenever and wherever these...