Back on track: a fresh direction for the Rexona brand
Jaroslav CírCMI (Deodorants Europe), Unilever Personal Care, United Kingdom
John PawleQiQ International Ltd, United Kingdom
Simon PattersonCRAM International Ltd, United Kingdom
INTRODUCTION
This paper describes how Rexona had lost its way in France and how research was used to create a new category language to show the way back to growth. A fusion of different approaches was used, including Semiotics, Extended Creativity Groups, In-depth QiQ QualiQuant interviews and Consumer Photo Diaries. The approach used, based on the RESC™ model, looked at Rexona in terms of the extent...