Unique panel insights for a complex, fast-moving market - a longitudinal case study spanning twenty years
Tom SmartTopflight Research, United Kingdom
Michael DentDHL Express, United Kingdom
PREFACE
The changes taking place in the supply side of the international freight and document couriers during the last 20 years have been wide-ranging and fundamental, with new forms of service provision redefining the industry and the market. Moreover, in the last five years, large-scale acquisitions have seen the emergence of major players with the potential capacity to offer and provide all types of transport services, which had previously been seen as...