Measuring preference for product benefits across countries
Steve Cohen and Leopoldo Neira
This paper briefly reviews the standard practices of benefit measurement and benefit segmentation and, along the way, points out their deficiencies, and then introduces the reader to Maximum Difference Scaling, a method that the authors believe is a much more powerful method for measuring benefit importance – a method that is scale-free and thus very applicable to international segmentation research.
Measuring Preference For Product Benefits Across Countries
Overcoming scale usage bias with Maximum Difference Scaling
Steve Cohen
SHC & AssociatesLeopoldo Neira
LatiNetwork Dichter& Neira
Introduction
The measurement of
consumer preferences has long been an area of interest to both academic and
practicing researchers. Accurate measurement of preferences allows the
marketer to gain a deeper understanding of consumers' wishes, desires,
likes, and dislikes, and thus permits a better...