Traditional vs. web.

This paper examines the differences between telephone and internet interviewing. In particular, it compares responses from a survey that used both traditional telephone interviews and the internet.

Traditional Vs. Web

Business-to-business panel research in the internet age: The Bell Atlantic Case

James Heisler Executive Vice President, Opinion Research International, United States.andRobert McKaneManager, Bell Atlantic, United States.

BACKGROUND

Beyond question, the internet is gaining rapid acceptance as an increasingly popular tool for research. Nearly $100 million of internet-related research was conducted in 1999, a remarkable 230% increase over the previous year. The growth is expected to continue. Industry sources forecast that revenues are expected to more than double in 2000, totaling upwards of $250 million.

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