Improving Market Researchers' Contribution To Business Decision Making
David SmithDVL Smith Ltd
INTRODUCTION
This paper – in the form of a ten step guide – is aimed at helping improve the quality of information-based business decision making.
- Step one: design your research study with decision making action in mind.
- Step two: manage decision makers' (information-based) decision making expectations.
- Step three: reassure decision makers that implicit management hunch and intuition can take its rightful place alongside the explicit research evidence.
- Step four: develop analytical frameworks and models that allow the latest (ad hoc) research evidence to be placed in the...