Minimise waste by targeting more efficiently
Philip Walker
The headline of my talk today appears at first sight to be a self-evident requirement of good advertising practice. Who in their right mind would not be attempting to minimise waste and operate more efficiently? The words have a certain zealous ring to them - alongside phrases such as 'market testing' and 'competitive benchmarking'. The reason I have started by taking a 'side-swipe' at the topic is not to undermine the value of targeting, but rather to ensure we consider it in the proper context of the whole communication process. This...