Agency: Bates UK | Author: Catriona Tate |
How Planning Helped Royal Mail Mean Business
BACKGROUND: THE NEED FOR A STEP CHANGE
Royal Mail is one of the unsung successes of British business. More efficient than many of its global counterparts, it delivers a staggering 75m mail items a night, 86% of which is business mail (by business mail we mean anything from bills and orders to direct mail or magazine subscriptions). Despite providing UK plc's business oxygen, Royal Mail is rarely considered a 'business' provider.
As a major source of Treasury revenue, it is fortunate that business mail volumes...