Measuring Consumer Brand Confusion to Comply with Legal Guidelines

In actions for trademark infringement and passing off, judges determine subjectively the existence, or likelihood, of marketplace 'confusion'.
  

Measuring consumer brand confusion to comply with legal guidelines

de KearneyandVincentWayne Mitchell

Introduction

Imitation can be a very costeffective strategy for manufacturers because it can have the effect of reopening the purchase decision when consumers generalise, or confuse, one brand (or aspects of a brand) with another, and thus may reevaluate existing preferences (Ward et al.1986). However, brand owners are understandably wary of the potential to (1) lose sales revenue due to mistaken purchases, (2) have their image tarnished by association with a lesser product, and (3) lose exclusivity in an important brand element...

Not a subscriber?

Schedule your live demo with our team today

WARC helps you to plan, create and deliver more effective marketing

  • Prove your case and back-up your idea

  • Get expert guidance on strategic challenges

  • Tackle current and emerging marketing themes

We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.

Insights Team
Bray Leino

You’re in good company

We work with 80% of Forbes' most valuable brands* and 80% of the world's top top-of-the-class agencies.

* Top 10 brands