Changing Behaviour with Just One Scoop: The Launch of Omo Micro
David Stretch Martine Millerand Liz Armstrong
BACKGROUND
The market
In 1991 the laundry detergent market was made up of the more traditional laundry powders (accounting for 68% of the market) and laundry liquids. Laundry liquids reached their peak in 1988 at 25.4% and have since fallen back to 22% in 1992.
The market as we define it splits into premium brands, value brands and house/no frills brands. Omo is categorised as a premium brand. In recent years this premium sector had lost share to the value...