Qualitative research among ethnic minority communities

Philly Desai and Andrew Sills

This paper examines the challenges facing researchers who wish to conduct studies amongst ethnic minority communities, especially with those who do not speak English.
  

Qualitative ResearchAmong Ethnic Minority Communities in Britain1

Andrew Sills,  Newham Council and Philly Desai,  Consultant

LISTENING TO THE PUBLIC

For more than a decade, organisations in both the public and private sectors have been urged to ‘get closer to the public’ by listening to the views of their customers. In local government most Councils regularly undertake some form of research, measuring people’s awareness of, and attitudes towards, local services. The techniques used can range from broad based attitudinal surveys, sampling the opinions of the public as a whole, to...

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