Multimedia Desktops in Remote Collaboration. The Effects of Video Quality, Group Size and Task

An experiment on the use of two different Multimedia Desktop Systems (MDSs) in a remote collaboration environment is presented.

Multimedia Desktops in Remote Collaboration

The Effects of Video Quality, Group Size and Task.

Giacinto MatarazzoFondazione Ugo Bordoni, Italy.

INTRODUCTION

Technology-mediated communication is an increasingly popular area of research interest: CSCW, remote collaboration, telework, and groupware are now everyday terms present in both specialized and non-specialized magazines and journals. In all these approaches the same questions are asked: what happens when the human-human interaction is mediated by different configurations of technologies (from e-mail to desktop videoconferencing)? What are the effects of technologies on group process and task outcome? What kinds of guidelines can we give to designers in order...

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