Multimedia Desktops in Remote Collaboration
The Effects of Video Quality, Group Size and Task.
Giacinto MatarazzoFondazione Ugo Bordoni, Italy.
INTRODUCTION
Technology-mediated communication is an increasingly popular area of research interest: CSCW, remote collaboration, telework, and groupware are now everyday terms present in both specialized and non-specialized magazines and journals. In all these approaches the same questions are asked: what happens when the human-human interaction is mediated by different configurations of technologies (from e-mail to desktop videoconferencing)? What are the effects of technologies on group process and task outcome? What kinds of guidelines can we give to designers in order...