Knowledge is not Power - Shared Knowledge is Power
Sabine GraumannInfratest Burke, Germany.
KNOWLEDGE MANAGEMENT IN ELECTRONIC DESK RESEARCH
Knowledge management has become the management and information technology catch-phrase of the late 1990s. It seems as if everyone, from accountants to software houses, is selling it or relabelling existing information management tools as knowledge management.
Conceptually, the benefits of sharing knowledge for real gains in productivity and increases in competitiveness are very appealing. Everybody believes it is important. But are the needs being followed by genuine action? If managers are ready for action, what has to be...