Optimise online purchase
The challenge for online retailers is to keep their customers engaged throughout the online journey. A new survey highlights that a good online experience is all about efficiency and transparency, and optimising for every device across all customer groups. This will avoid basket abandonment and help to achieve revenue targets.
With the popularity of online shopping on the rise, retailers are reaping the benefits of their online presence. Lower costs, a wider reach and a more extensive product range are just some of the advantages. However, many retailers also recognise that online engagement comes...