The Future of Retail is Mobile: How Mobile Marketing Dynamics Are Shaping the Future of Retail

This paper examines how mobile’s impact on digital shopping and buying is shaping retail for the upcoming years.

The Future of Retail is Mobile: How Mobile Marketing Dynamics Are Shaping the Future of Retail

Gian M. Fulgoni and Andrew Lipsman

comScore, Inc.

Introduction

With one out of every six discretionary retail dollars transacted online,1digital should be a critical part of any retailer’s omnichannel strategy. What is less obvious is identifying digital’s influence beyond that one out of every six dollars. Desktop e-commerce is now a well-established channel, accounting for most of the purchasing activity on digital channels. But recent data demonstrate that mobile is fast becoming the channel that will shape the future of...

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