Chat Apps: what marketers must know on the future of social
Low Lai Chow and Anna Hamill
Chat apps will overtake social media giant Facebook for users in the near future, and brands must act now to avoid being left behind, particularly in Asia.
That was the message from Simon Kemp, the regional managing partner for We Are Social in Asia at the recent Digital Marketing World Forum (DMWF) 2016 in Singapore.
"We will see chat apps take over Facebook as the number one platform in the world within the next 18 months," said Kemp, alluding to one...