Point of View: Do no evil
Gareth KayChapter SF
There's an infamous principle at Google to 'do no evil'. Now, you can argue whether or not they live up to this, but there's no doubt they have done a better job at it than Volkswagen. Years of blood, sweat and tears and millions of dollars in marketing spend convincing us that this was a brand that understood us and was on our side undone in an act of deliberate corporate malfeasance or an accident in the lab. Either way, asking people to wait as they 'remedy this issue' (as...