TUI UK & Ireland: Thomson digital

This case study describes a digital strategy by Thomson UK, the package holidays company, which delivered personalised information through a mobile app, email and SMS.

TUI UK & Ireland: Thomson digital

Creator

The team

Daniel Ridler – General Manager CRMSteve Cathcart – Senior CRM Manager (Acquisition)Denise Cooper – Senior CRM Manager (Pre-departure)Mark Brennan – Managing DirectorDavenia John – eCRM Account DirectorLucie Bell – Mobile ManagerSandra Wright – CRM Manager (Pre-departure)Allan Tran – Technical Account DirectorDan Martin – Head of DevelopmentTracy Pickersgill – Senior CRM Manager (Retention)Natalie Mead – CRM Manager Retention

Other contributors

AKQA – Creative designADITI – TechnicalAppcelerator–...

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