Yatra.com: Ehsaan Mat Lo

This case study shows how Yatra, an online travel agency service (OTA), increased sales by shifting its campaign focus away from discounts and towards engaging new audiences in India.

Yatra.com: Ehsaan Mat Lo

Campaign details

Brand owner: Yatra Online Pvt. Ltd.Lead agency: McCann World GroupBrand:Yatra.comCountry: IndiaIndustry Travel agents, tour operatorsMedia: Content marketing, Magazines - consumer, Mobile & apps, Newspapers, Online video, Print - general, unspecified, Radio, TelevisionBudget: 1 - 3 million

Executive summary

The online travel agency (OTA) business in India was growing at 35% YOY. But the largest component of the business i.e. air ticket booking had become commoditised, with near zero margins. The focus was now shifting to hotel booking – the next...

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