Consumer energy sentiments report

This report offers a snapshot of how consumers make use of and perceive energy providers and green technology during a period of intense change for the energy industry as a whole.

  • The challenging environment for the energy industry provides exciting opportunities for it to adopt green technologies and engage with customers differently.
  • Indeed, the energy industry is in the process of adopting new technologies - such as smart thermostats - to improve energy efficiency for themselves and consumers.
  • While consumers are increasingly more knowledgeable about energy efficiency, there remain problems related to lack of awareness and low participation.
  • Financial considerations pose a significant obstacle to green technology - 59% of consumers stated cost as a substantial barrier to solar adoption.
  • Consumers favour easy to implement and simpler...

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