Tesco Finest redesign

This case study explains how UK supermarket Tesco convinced customers to buy premium through a redesign of its premium food range 'finest'.

Tesco Finest redesign

Honey

Executive summary

Tesco Finest* is, at £1.2 billion,

The biggest brand in Britain

But though regular tweaks to its presentation since launch in 1998 had kept it of interest (51% of Tesco customers bought Finest* at least once a month), recent economic times were changing attitudes; consumers now needed clearer justification for paying a premium. There needed to be tangible proof of quality to achieve engagement.

OLD DESIGN (NOT BY HONEY)

The Finest* identity was seen as very slick and sophisticated, but dated, missing the connection that others, especially M&S and Waitrose, had achieved. Others...

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