Uber gets a strategic management makeover

Uber, the taxi app, is using smart strategy to move beyond a string of negative headlines and position itself for future development and growth.

Even as Uber is traveling a bumpy road, a strategic compass is helping the transportation service navigate its current set of speedbumps and move towards a pothole-free future.

"When I got to Uber [in early June 2017], I found just extraordinarily good people at every turn," insisted Frances Frei, the enterprise's first SVP/Leadership and Strategy, during a keynote session on the opening day of Advertising Week 2017.

Frances Frei, SVP/Leadership and Strategy, Uber

Frei arrived at the on-demand taxi app from the Harvard Business School, where she served as Senior Associate Dean/Executive Education (and remains the UPS Foundation Professor of...

Not a subscriber?

Schedule your live demo with our team today

WARC helps you to plan, create and deliver more effective marketing

  • Prove your case and back-up your idea

  • Get expert guidance on strategic challenges

  • Tackle current and emerging marketing themes

We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.

Insights Team
Bray Leino

You’re in good company

We work with 80% of Forbes' most valuable brands* and 80% of the world's top top-of-the-class agencies.

* Top 10 brands