What a little endline can do

Describes what happened to consumer response to Sara Lee when the endline was changed. The change in wording not only affected how the ad was liked, but respondents' whole involvement with it.

What a little endline can do

John Crowther, Banks Hoggins O'Shea/FCB, describes what happened to consumer response when a commercial's endline was changed

John Crowther

It is always dangerous to generalise, but if the endline has ever had a golden age, then it certainly is not now. There are few obvious contemporary equivalents to 'For mash, get Smash', 'Milk's gotta lotta bottle' or even 'If only everything in life was as reliable as a VW' – lines which were not just there to decorate an end-frame, but which delivered much of the punch of a campaign. Talk to creatives, and...

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