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Key reading


Why loyalty is not the Holy Grail

Byron Sharp and Kate Newstead on why global brands, including HSBC, have moved away from loyalty marketing. The paper argues that, to grow, you need many more customers, most of whom will be light buyers of the brand.
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Marketing science opens up creative opportunity

How marketing science challenges many of the received wisdoms of advertising, including the need for differentiation.

Mythbuster: Marketing always needs to make sense

Les Binet and Sarah Carter argue that often the most effective marketing doesn't make sense.

Differentiation or salience?

Andrew Ehrenberg's classic paper on what makes a brand leader: brand differentiation or brand salience.

The Ehrenberg Legacy

The ground-breaking findings into buyer behavior and brand perceptions of the late Andrew Ehrenberg.

Latest case studies

Cadbury: Rate the 8

This case study details food manufacturer Mondelez's brand building campaign in Ireland, which sought to rescue the diminishing sector of 'impulse chocolate' and boost the Cadbury chocolate brand.

50 years of Fiesta Ferrero

This case study shows how Ferrero snacks created an integrated campaign in Italy to penetrate a younger market with its ailing Fiesta brand.

Heineken UK: Our shout

This case study shows how Heineken UK, the beer brand, undertook a B2B campaign to increase the distribution of Heineken brands nationwide, and to remove competitor brands from the bar to gain competitive advantage.

Galaxy Chocolate: The Galaxy style exchange

This case demonstrates how Galaxy, the chocolate brand, grew attention among young women in Ireland.

Latest articles

How EMEA food brands are identifying new usage occasions

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This report describes how EMEA food brands have found success with advertising campaigns which persuade consumers to increase product consumption occasions.

Beware of treating clouds like clocks

This article argues that the growing use of cheap computational power risks encouraging us to pretend that wide, complex problems are narrow, simple ones.

Warc Webinar: Why you're probably doing growth wrong

In this Warc Webinar Hayley Spurling – Group Brand & Content Director at Brand Learning – explores ways to create growth opportunities in different organisations.

Mythbuster: Advertising is either science or art

This article, Les and Sarah's last, looks back at six-years of Mythbusting.

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Monique Dolbin


Monique Dolbin
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Asia Pacific

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