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Learn how the telecoms company makes social media central to its customer service.
By using an open and honest approach, social media allowed the company to turn a crisis into positive sentiment.
Warc's essential guide for advertisers to the latest online advertising techniques.
Explore the roles of different players, be inspired by best practice use cases and read expert commentary from leading thinkers.
David Grebert, Director, Brand Building Integrated Communication, Procter & Gamble
Gemma Bale, Customer Propositions Manager, GoCompare
Reynold d’Silva, Global Brand Director, Pond’s, Unilever
Dan Hayes, Brand Research Manager, Everything Everywhere
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