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Learn how the telecoms company makes social media central to its customer service.
By using an open and honest approach, social media allowed the company to turn a crisis into positive sentiment.
Learn how some of the biggest confectionary brands are increasing reach through social media.
Find out how Mondelez and Mars brands are using branded content, innovation and storytelling through social media.
David Grebert, Director, Brand Building Integrated Communication, Procter & Gamble
Gemma Bale, Customer Propositions Manager, GoCompare
Reynold d’Silva, Global Brand Director, Pond’s, Unilever
Dan Hayes, Brand Research Manager, Everything Everywhere
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