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1.
Beyond benchmarking - concept performance across countries
Annelies Verhaeghe, Kristof de Wulf, Niels Schillewaert and Filip De Boeck, ESOMAR, Innovate! Conference, Copenhagen, June 2008
How can scores from a concept tested in Germany be reliably compared with those from the same concept tested in China? Measured and true concept scores can widely vary between countries due to e.g. cu ...
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2.
Online ideation: faster, better and cheaper?
Douwe Rademaker and Luc Rens, ESOMAR, Innovate! Conference, Copenhagen, June 2008
If the number of hits in Google is by any means a measure of importance, then, with more than 94 million hits, innovation is a hot topic. The generation of ideas - or 'ideation' - is obviously crucial ...
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3.
The "co-creation revolution"
Ana Medeiros and Andrew Needham, ESOMAR, Innovate! Conference, Copenhagen, June 2008
The advent of Web 2.0 has given consumers a variety of ways to express their creativity, views and opinions. As such, they are no longer merely passive participants in brand relationships, but are now ...
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68 times
4.
The network of favours - creating innovative consumer touch-points
Márta Hoffmann, Genovéva Florovits and István Kozári, ESOMAR, Innovate! Conference, Copenhagen, June 2008
This paper discusses the increasing importance of consumer driven touchpoints, which can help to drive innovation and product development. Such an approach can overcome the frequent complications in t ...
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119 times
5.
The qualitative fingerprint! Consumer-focused innovations through online-co-creation
Andera Gadeib, ESOMAR, Innovate! Conference, Copenhagen, June 2008
This presentation discusses how to use Web 2.0 techniques to 'co-create' new products with consumers, rather than developing a product for them. Such an approach needs to focus on the early stages NPD ...
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31 times
6.
The virtual sofa - wait marketing in Second Life
Diana Derval and Mario Menti, ESOMAR, Innovate! Conference, Copenhagen, June 2008
Previous research has shown that consumers are twice as receptive to communications while they are 'waiting' for something, such as a doctor's appointment. This approach is called wait marketing, beca ...
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63 times
7.
Generating and testing the ideas that will smell just right!
Jaroslav Cír, Evert Bos and David Whitelam, ESOMAR, Innovate! Conference, Copenhagen, June 2008
While 'brainstorming' can bind teams and build commitment to concepts, it is rarely a successful way to generate and test winning ideas. This paper discusses Unilever's experience of the strengths and ...
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17 times
8.
Serious play - innovation in the digital space
J. Alison Bryant, ESOMAR, Innovate! Conference, Copenhagen, June 2008
This paper is based on the three 'Ps' of innovation: perspective, process and product. It aims to discuss how organisations can make research part of the innovation process, focusing on these three ar ...
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40 times
9.
Building innovation - must all researchers be 'vandals'?
Lucy Blakemore, ESOMAR, Innovate! Conference, Copenhagen, June 2008
Research is often criticised for its failure to nurture innovative ideas. In response to this situation, this paper aims to establish the experience of UK-based advertisers and creative agencies in te ...
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10.
What a great idea!
Thomas Wailgum, The Advertiser, April 2008, pp.40-45
All companies like to believe they're innovative, but few bring that trait to the forefront. This paper presents five best practices for creating a culture of innovation in a marketing organization: 1 ...
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14 times
11.
Grasping the moment of truth: ethnographic insights for automotive NPD
Christoph Palmer and Sigrid Schmid, ESOMAR, Automotive Conference, Lausanne, March 2008
Classic automotive market research today is still very technology-oriented and product-driven. This typically becomes apparent in study designs which are rather detached from reality and everyday life ...
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12.
Fast moving consumer and OTC products: zoom on marketing effectiveness
Erk Maassen, Robert Buckeldee and Clémentine Fischer, ESOMAR, Healthcare Conference, Rome, February 2008
Consumers shop differently for OTC products than for their groceries. Advertising effectiveness, the relevance of shelf-based awareness, consumer 'buzz' and the role of the professional are key influe ...
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13.
New trends in innovation and customer relationship management: a challenge for market researchers
Stan Maklan, Simon Knox and Lynette Ryals, International Journal of Market Research, Vol. 50, No. 2, 2008, pp.221-240
For decades, one of the key roles of market research has been to help companies forecast customer acceptance of innovation and of changes to the marketing mix (the 4Ps). However, traditional market re ...
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221 times
14.
Back on track: a fresh direction for the Rexona brand
Jaroslav Cír, John Pawle and Simon Patterson, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes how Rexona (a Unilever brand) had lost its way in France, and how research created a new category language to show the way back to growth. A fusion of different approaches was use ...
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101 times
15.
Dancing with inspiration: a multi-disciplinary approach to get closer to consumers
Elisabeth Vorwerk, Natascha Haehling von Lanzenauer and Claudia Antoni, ESOMAR, Annual Congress, Berlin, September 2007
The brand challenge goes beyond identifying motivations and needs. What inspires a 'shared moment' that links a consumer with a brand? The analogy is with dancing - how do consumer and brand come to b ...
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193 times
16.
Racing past the barriers: the success of the Apache motorcycle in India
Poonam Kumar and Prasad Narsimhan, ESOMAR, Annual Congress, Berlin, September 2007
With the help of innovative research, TVS, a leading two-wheeler company in India, moved beyond the conventional path of functional, technical and design superiority to build a deeper connection with ...
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66 times
17.
Customer-driven innovation
Laura Morris, Admap, September 2007, Issue 486, pp.32-34
Laura Morris, an account director at Nunwood, explains open innovation, the concept of inviting customers inside organisations to act as co-developers of exciting new products and services (online and ...
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287 times
18.
Innovation, with a little help from my friends
Magnus Willis, Admap, September 2007, Issue 486, pp.26-28
In this article, Magnus Willis, founding partner of Sparkler, contends that we are currently in a third marketing age - the age of consumer collaboration - which has a particular relevance for brand i ...
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62 times
19.
Innovation: getting to the heart of the consumer
Michael Waite, Admap, September 2007, Issue 486, pp.23-25
In this article, Michael White, Vice President, Panels and Communities at MarketTools, argues that traditional methods of developing new products will not come up with the break-through innovations th ...
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255 times
20.
New! New! New! Making innovation work
Roderick White, Admap, September 2007, Issue 486, pp.21-22
In this introduction to Admap's report on innovation and creativity, Roderick White looks at why so many new products fail (80% according to most analysts). This is partly through inaccurate descripti ...
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67 times
21.
Vodafone: adopting a system for managing new ideas
Jonathan Turner, Market Leader, Issue 38, Autumn 2007, pp.38-42
This Marketing Society award-winning case study describes the systems used by the Vodafone Group for global new product development and competitive differentiation. It is a custom-tailored, highly dia ...
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168 times
22.
Create a Culture of Insights
Eric Leininger, The Advertiser, April 2007, pp.56
This article discusses how to create a company environment in which insights and analytics truly nourish the organisation's growth potential. Three best practice questions are discussed: what work are ...
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47 times
23.
Engaging the new consumer
Lee Ryan and Mark Leong, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
With new consumerism and new technology, Engagement Marketing is changing the way brands connect with consumers. Marketers in Asia will increasingly need to provide mechanisms where consumers can inte ...
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805 times
24.
Consumers at the heart of Innovation: different shades of a new spectrum
Raymond Crook, Sunanda Brahma and Helen Wing, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
Consumers should be at the heart of client innovation initiatives. This paper provides brand owners with a fresh perspective when thinking about how to involve consumers in processes linked to innovat ...
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80 times
25.
The new buzz of 'open innovation networks'
Laurence Knight, Admap, March 2007, Issue 481, pp.42-44
Lawrence Knight, principal and founder of fletcher-knight - discusses the role of 'open networks' on the web for generating new ideas and new ways of doing things. He argues that the benefits are alre ...
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37 times
26.
Predictive markets: is the crowd consistently wise?
John Kearon, Market Research Society, Annual Conference, 2007
Predictive Markets puts forward the challenging assertion is that crowds make better decisions than experts, when they are diverse, independent and faithfully aggregated, meaning a crowd of people ope ...
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27.
Devising the shopping experience, rooted in retail innovation - the Filocolore case
Lluís Martínez-Ribes, ESOMAR, Retail Conference, Valencia, February 2007
This paper presents the sequential process followed to give birth to the retail formula, its strategy and its key elements, through the Filocolore case, a recent example of innovation in fashion retai ...
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72 times
28.
Optimal assortment and planogram development - research in category management
Ian Addie, ESOMAR, Retail Conference, Valencia, February 2007
Adopting a reach optimising approach to category assortment development presents significant advantages over a simplistic volume based solution. In evaluating category reach, however, we must take int ...
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36 times
29.
If it's not better, it's not innovation
Luc Rens, Elaine Du and Gilbert Lee, Admap, Marketing in China Supplement, February 2007, pp.26-29
This article discusses how to innovate for the Chinese market so as to appeal to Chinese women aged 15-45. Simple improvements which help to make life better and simplify the work-family balance are w ...
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44 times
30.
Case study: success in the deodorant category
Gary Grossman, Admap, December 2006, Issue 478, pp.38-39
Gary Grossman, president of Innovation and Development Inc., discusses product and packaging innovation in the context of the US deodorant market and the development of Gillette Clear Gel. He describe ...
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