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1.
ESOMAR Congress 2008: Engaging emotions and other new job demands on researchers
James Aitchison and Geoffrey Precourt, WARC Online Exclusive, September 2008
In this article, WARC Online's James Aitchison looks at emotion-based surveys while Geoffrey Precourt reports on the new skills requirements for researchers. This is one of a series of extracts from W ...
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106 times
2.
Emotional … but does it sell?
Sue Burden, Admap, July/August 2008, Issue 496, pp.41-42
This article describes AdEval, the TNS pre-testing technique which discovers what emotions are evoked by advertising. The experiment described looked at pre-Christmas advertising by a number of superm ...
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200 times
3.
Emotion: a familiar friend we barely know
David Bonney, Admap, June 2008, Issue 495, pp.44-46
Emotion is central to brand communications, but there has been a failure to define what we mean by 'emotion'. Merely distinguishing it from 'rationality' is not good enough; emotions are complex, with ...
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65 times
4.
Should we forget advertising awareness? Measuring emotions and implicit attitudes
Valérie Morrisson and Pierre Gomy, ESOMAR, Worldwide Multi Media Measurement (WM3), Budapest, June 2008
Advertising awareness, the most used ad efficiency metric, is coming under increasing scrutiny, as it is perceived as being based on old economic theories of consumer behaviour, and no longer useful f ...
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105 times
5.
Unlocking the real potential of web-based market research
Brendan Light and Martin Oxley, Admap, May 2008, Issue 494, pp.24-26
The market research industry has failed to exploit the opportunities provided by the internet; they use it simply to repeat offline research methods faster and cheaper. Online surveys look the same as ...
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54 times
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6.
Research beyond reason: filter maps and emotional connections
Annett Pecher, Admap, December 2007, Issue 489, pp.34-36
Individuals, when processing information, apply a set of 'filters' to weed out what is unimportant. These filters include memories, values, beliefs, decisions and attitudes, emotional as well as logic ...
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Headline Findings
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94 times
7.
Using faces: measuring emotional engagement for early stage creative
Orlando Wood, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes FacetraceTM, a method for measuring emotions from facial expressions. The paper outlines what led to the construction of the technique, and the psychological theory underpinning i ...
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59 times
8.
Analysis of eye properties: evaluating emotional reactions to advertising
Jakob de Lemos, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes Emotion ToolTM, a measurement method based on eye-tracking that makes it possible to measure immediate unconscious and uncontrollable emotional responses before they are cognitive ...
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149 times
9.
Beyond research: the case for intuitive response and CRM feedback
Emmanuel Verhagen and Philip de Wulf, ESOMAR, Annual Congress, Berlin, September 2007
This paper discusses what emotions are really, and how we can structure these emotions before assessing how we can actually measure them. i-City is a research lab for mobile applications and runs a pa ...
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25 times
10.
Beyond neuroscience: engagement and metaphor
David Penn, ESOMAR, Annual Congress, Berlin, September 2007
This paper discusses emotions and brand perceptions in the light of current knowledge from neuroscience etc. In the traditional model of brand communication, the consumer's mind is a blank page on whi ...
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140 times
11.
Dancing with inspiration: a multi-disciplinary approach to get closer to consumers
Elisabeth Vorwerk, Natascha Haehling von Lanzenauer and Claudia Antoni, ESOMAR, Annual Congress, Berlin, September 2007
The brand challenge goes beyond identifying motivations and needs. What inspires a 'shared moment' that links a consumer with a brand? The analogy is with dancing - how do consumer and brand come to b ...
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193 times
12.
Measures of Engagement: Volume II
Joe Plummer, Bill Cook, Don Diforio, Bert Schachter, Inna Sokolyanskaya, Tara Korde and Robert Heath, Advertising Research Foundation, White Paper, March 2007
Building on the paper 'Measures of Engagement, previously published by the ARF, this paper discusses the measurement of engagement in brand messages. It features a variety of innovative, but empirical ...
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702 times
13.
A new enlightenment: why the next 50 years will be different
David Penn, Market Research Society, Annual Conference, 2007
Over the last decade, findings from neuroscience have demonstrated that reason is not separate from the brain, but embodied in it, and is mediated by unconscious emotional influences. As such, if emot ...
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66 times
14.
The Effects of Visual Enhancement on Attribute/Benefit Desirability and Brand Perception Measures: Implications for Reliability and Validity
Kevin J. Clancy and Samuel Rabino, Journal of Advertising Research, Vol. 47, No. 1, Mar 2007, pp.95-102
Advertising, marketing, and public opinion researchers routinely query survey respondents about tangible and intangible product attributes and benefits along two dimensions: desirability or importance ...
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53 times
15.
Interactive Effects of Message Framing, Product Perceived Risk, and Mood - The Case of Travel Healthcare Product Advertising
Chun-Tuan Chang, Journal of Advertising Research, Vol. 47, No. 1, Mar 2007, pp.51-65
This study investigates the most appropriate message framing to present to consumers in print advertisements for healthcare products. Using a context of travel healthcare, an experimental study is con ...
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24 times
16.
Are viewers 'engaged' with advertising? Does it matter?
Andrew Green, WARC Media FAQ, March 2007
Most media research has traditionally been based around the opportunities the target audience have to see or hear an ad. The opportunity, however, does not mean that they will do so, and new technolog ...
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83 times
17.
On the Road to a New Effectiveness Model: Measuring Emotional Responses to Television Advertising
Anca Cristina Micu, Joseph T. Plummer and William A. Cook, Advertising Research Foundation, White Paper, January 2007
Models of advertising have changed dramatically in the last 20 years, as simplistic conceptions of the pattern of consumer behaviour (such as AIDA) have fallen out of favour, and more complex idea com ...
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260 times
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18.
A Biologically Based Measure of Emotional Engagement: Context Matters
Carl D. Marci, Journal of Advertising Research, Vol. 46, No. 4, Dec 2006, pp.381-387
The present study presents a biologically based measure of audience engagement. The measure is based on a neuroscience informed combination of signal processing methods that yield a continuous time-lo ...
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34 times
19.
All you need is love - sustainable brand management
Ilan Lechter, Georgia Phillips and Michael Cramphorn, ESOMAR, Latin American Conference, Rio de Janeiro, October 2006
In the past, behaviour was presumed as conscious, sequential and rational, and hierarchy-of-effects (HOE) models of advertising, like AIDA, reflected this thinking. However, recent studies show that e ...
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79 times
20.
Coming to terms with emotion
Ute Rademacher and Kay-Volker Koschel, ESOMAR, Qualitative Research, Athens, October 2006
This paper addresses the question of how to capture emotions in qualitative research. The authors present a new method on how to tackle emotions, using the 'Emoti*Scape' tool which is based on a list ...
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20 times
21.
Truth down to a science
John Patrick Pullen, The Advertiser, October 2006, pp.78-82
This paper speculates whether, and how soon, biometric technology (especially facial recognition and layered voice analysis) will supplant traditional methods in advertisement pre-testing or qualitati ...
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15 times
22.
The basics of design for emotion
Pieter Desmet, ESOMAR, Annual Congress, London, September 2006
Products function in a world inhabited by people, and not a single product operates without interaction (either directly or indirectly) with a human. Emotions are typically human, and our emotional ex ...
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38 times
23.
Aspiration and value - measuring consumer emotions and the brand experience
Catherine Genter, Sandrine McClure, François Abiven, Marie Juan-Lallier and Anne Quénelle, ESOMAR, Annual Congress, London, September 2006
This paper describes the birth of a new research methodology developed by Repères with their client Moët Hennessy. It follows the development of an original research approach for measuring the equity ...
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109 times
24.
Axe 'Click' - a global communication strategy
Alistair Millar, Jem Fawcus and Andy Bloor, ESOMAR, Annual Congress, London, September 2006
The paper explores how the global communication campaign for the 2006 Axe variant 'Click' was researched using evolutionary insights as a foundation. A multi-layered approach comprising desk-research, ...
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166 times
25.
Measures of Engagement
Joe Plummer, Bill Cook, Don Diforio, Inna Sokolyanskaya and Maria Ovchinnikova, Advertising Research Foundation, White Paper, June 2006
This paper aims to summarise some of the leading efforts to measure engagement by synthesising a wide range of research previously undertaken into the topic. It focuses on the importance of measuring ...
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185 times
26.
How to use advertising to build brands: in search of the philosopher's stone
Spike Cramphorn, International Journal of Market Research, Vol. 48, No. 3, 2006, pp.255-275
In the past, it was presumed that behaviour was conscious, sequential and rational. The hierarchy-of-effects (HOE) models of advertising, like AIDA, reflect this ‘old world’ thinking, where ‘emotional ...
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167 times
27.
PVR's: Why Ads Work on Fast Forward and the Implications for Accessing TV Campaigns
Dr Alastair Goode and Julian Dobinson, Market Research Society, Annual Conference, 2006
This paper will outline a research project commissioned by Sky media to investigate what happened when viewers watch ads at x30 fast forward (as if they were fast forwarding through an ad break on a P ...
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51 times
28.
Motivation to Media: Bridging the Gap between Research and Media Planning
Simon Barker and Malcolm Hunter, Market Research Society, Annual Conference, 2006
Consumers increasingly control the dialogue with brands. This means the old intrusion/interruption model upon which communication planning has been historically based is increasingly less effective. W ...
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71 times
29.
Childhood Obesity: Issues and Insights
Elspeth Bradley and Marie Laver, Market Research Society, Annual Conference, 2006
Media messages regarding the ever increasing weight gain of children today and their poor state of nutrition are becoming ever more prevalent. Many studies have already been conducted to understand th ...
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80 times
30.
Measuring Emotion - Lovemarks, The Future Beyond Brands
John Pawle and Peter Cooper, Journal of Advertising Research, Vol. 46, No. 1, Mar 2006, pp.38-48
Our main purpose is to address these questions: how do emotions interact with and influence so-called “rational” processes; which are more important in brand communication and advertising? We first es ...
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132 times
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