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Paper
1.
Category management. Understanding the consumer as key to success
Dionisio García and Ana Cláudia Hernandes Fioratti, ESOMAR, Latin America Conf, Mexico City, October 2004
This paper describes the Category Management methodology used through Consumer Panel information in different countries in Latin America (Argentina, Brazil and Chile), aimed at opportunities for manuf ...

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Read: 25 times
Paper
2.
Take the pulse on impulse
Dwight Watson, ESOMAR, Marketing Conference, Warsaw, October 2004
While the phenomenon of impulse buying has been the subject of many previous market research studies, the effectiveness of these studies has been limited by the ability of the methodologies to a) meas ...

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Read: 49 times
Paper
3.
Facilitating customer relationships through marketing research. A Kodak case study
Thomas Catalano and Berni Stevens, ESOMAR, Annual Congress, Lisbon, Sept 2004
Proprietary panels have been adopted by many organizations to lower costs and speed up market research. Kodak has taken the proprietary panel a step beyond to develop a mechanism to enhance their cust ...

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Read: 9 times
Paper
4.
Closed-loop marketing solution for CPG online advertising
Mariela Mociulsky, Ricardo Kirschbaum, Jorge Karol, Fernando Moiguer, Esteban Coll and Guillermo Oliveto, ESOMAR, Annual Congress, Lisbon, Sept 2004
Marketers are seeking compelling evidence that online advertising is an effective business tool. They are also in search for solutions that provide an effective media plan to target the key segments – ...

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Read: 37 times
Paper
5.
Challenges in conducting worldwide online research
Hans Lingeman and Paul Strasser, ESOMAR, Global Cross-Industry Forum, Miami, December 2003
Over the years much has been written about cultural sensitivity in marketing. As manufacturers began offering products and services to the worldwide community, marketers struggled with building a sing ...

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Read: 10 times
Paper
6.
Controlling TV Household Panel composition by Dynamic Viewing Segments
ESOMAR, Broadcast Audience Research, Vienna, April 1998
This paper describes a panel management strategy using targets for household composition, including some related to rapidly changing population characteristics. These targets may be used to control pa ...

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Read: 4 times
Paper
7.
Interactive PC technology in consumer panel research
Renato Mannheimer and Jennifer Hubber, ESOMAR, Marketing Research, Edinburgh, September 1997
The paper describes the evolution the ACNielsen Household Panel has undergone in the recent past, moving from a traditional collecting method to a technology-intensive method that integrates different ...

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Read: 6 times
Paper
8.
'Yes, You Can Raise Response Rates'
James D. Peacock, Journal of Advertising Research, Vol. 36, No. 1, January/February 1996
Discusses the increasing problem of erosion in survey response rates. Describes how The Arbitron Company developed strategies for improving respondent co-operation. Six primary strategies were: maximi ...

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Read: 9 times
Paper
9.
Panel Cooperation: Strategies for Success
Barry Cook, Journal of Advertising Research, Vol. 36, No. 1, January/February 1996
Describes the Nielsen approach to the continuing problem of declining response rates. How Nielsen have developed a new approach to panel recruitment and management.

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Read: 4 times
Paper
10.
Empirical validation and comparison of models for customer base analysis
Emine Persentili Batislam, Meltem Denizel and Alpay Filiztekin, Market Research Abstract from: International Journal of Research in Marketing, Vol 24, No 3, September 2007, pp 201-209, (full text not available on WARC.com)
Profiling customers individually and tracking their retention and defection behaviours is increasingly important in seeking to retain customers. The paper compares relevant models and assesses their p ...

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