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Case Study
1.
Garnier: how a small-budget relationship marketing programme can have a big effect on promiscuous customers
Robert Mayes, Sara Bryan, Susan Young, Elizabeth Clarke and Penny Shaw, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 2004
This case study describes how Garnier, one of the largest health and beauty brands and spender of £40 million a year on advertising, tested a relatively small-budget relationship marketing programme o ...

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Paper
2.
The multiplier effect
Rolf Speetzen, ESOMAR, Print Brands and Multi-Media, Paris, January 2001, pp.29-67
This paper measures the effect of advertising in a combination of two media, print and television. An advertising campaign in TV and print can deliver advantages over single medium exposures in two wa ...

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