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Paper
1.
The Branch is Dead, Long Live the Internet
Ann Whalley and Rosemary Hadden, Market Research Society, Annual Conference, 2002
Research played a major role in developing Abbey National’s Convenience Retailing strategy in 1999, at a time when share prices in the industry were falling. The strategy included the introduction of ...

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Case Study
2.
Changing The Abbey Habit: The Part Advertising Played in Abbey National's Conversion to Plc Status
Bea Sharples, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1990
Advertising campaign used to facilitate the transfer of Abbey National from a building society to a plc, 1988–89. Demonstrates how advertising helped to stimulate unprecedented levels of response in w ...

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Case Study
3.
From Uncertainty to an Abbey Ending
Nick Simmonds, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1990
A study of Abbey National's corporate advertising during 1989. Reason for the campaign: to maintain goodwill whilst changing the company's status to plc. Research revealed concerns among customers, es ...

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Case Study
4.
The Launch of Abbey National Open Bondshares
Tom Vaughan, Institute of Practitioners in Advertising, IPA Effectiveness Awards, 1980
Describes the campaign to launch (1979) a new Abbey National product: Open Bondshares, competing against the common Term Share product. With the open shares, investors would no longer have to make a ' ...

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