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Paper
1.
Marketing Performance Out of Alignment? A Good Dashboard Will Focus and Inspire
Marketing NPV, Volume 1, Issue 6, 2004
This article discusses the benefits of building a marketing 'dashboard' for accountability and management, and describes how to develop one. The key first step is to map out the role of marketing; thi ...

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Paper
2.
Measuring marketing effectiveness and value: the Unisys marketing dashboard
Jennifer Cioffi and Amy Miller, Journal of Advertising Research, Vol. 44, No. 3, September 2004, pp.237-243
This article documents the approach that Unisys has taken to design, develop, and implement a robust marketing measurement system--the Unisys Marketing Dashboard. On a global scale and a real-time bas ...

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