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Paper
1.
Leveraging data and adding value
Joan E. Palmquist and Paulette Goggins, ESOMAR, Impact of Networking, Vienna, Sept 2000, pp.377-397
This paper describes how 3M utilized an award-winning frequency marketing program, Reminder Service, to increase learning and add to customer value. Recognizing the potential value of the data being c ...

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Read: 14 times
Case Study
2.
Creating a basis for communication: The case of 8 a Huit
AACC, French Effies, 1996
The challenge was to create a new basis for communication in 8 à Huit stores in the face of increasing competition particularly from hyper- and supermarkets. The advertising strategy concentrated on t ...

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Read: 4 times


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