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Paper
1.
How research saves scapegoat brands: retaining brand and business perspective in troubled times
Chris Payne and George Davidson, Market Research Society, Annual Conference, 2008
The importance of research goes beyond providing general insight, and can help deal with even the most difficult marketing challenges. Such is especially the case for 'scapegoat' brands; that is, bran ...

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Read: 13 times
Paper
2.
'Treating Customers Fairly': another Catch-22 idea from the regulators
Lucian Camp, Market Leader, Winter 2005, Issue 31, pp.55-56
"Treating Customers Fairly" is an initiative launched by the UK regulatory body, the Financial Services Authority. The author of this paper argues that the key principle of fairness lacks definition a ...

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Read: 15 times
Paper
3.
Ethical do's and don'ts in the financial servicing of customers
An Schmücker, Dirk Schyvinck, Lieve Schurgers, Hakim Zemni, Ben Decock and Gino de Vooght, ESOMAR, Annual Congress, Lisbon, Sept 2004
There is a lack of trust in banks and other financial institutions and the media often portray them as unethical. This Belgian paper describes how journalists view the financial industry, what scholar ...

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Read: 35 times
Paper
4.
Washington Focus
Daniel L. Jaffe, The Advertiser, February 2004, pp.57-58
Discusses regulatory issues and dangers facing US advertisers: possible limits to the advertising tax deduction, obesity and marketing food to children, alcohol advertising. One bonus: the passage of ...

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Read: 3 times
Paper
5.
Communications Strategies During Litigation
Lisa Poulson, American Marketing Association, 2004
Handling communications – and your corporate reputation – around litigation is a significant challenge in the internet age. This paper provides a guide to dealing with this problem, including ten basi ...

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Read: 12 times
Paper
6.
The new EU directive - a recipe for confusion
Brinsley Dresden, Admap, January 2004, Issue 446, pp.46
Brinsley Dresden, head of advertising law at Lewis Silkin, discusses the Unfair Commercial Practices Directive, published in June 2003. This directive is intended to harmonise laws applicable to busi ...

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Read: 4 times
Paper
7.
The Upcoming Legal Crossroads For Multicultural Marketing
Douglas J. Wood, The Advertiser, November 2003, pp.48-49
Choices and challenges involved in marketing to cultural groups in the USA (multicultural marketing), including some of the regulatory and legal problems that have arisen. Nike and Coca-Cola cited as ...

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Read: 12 times
Paper
8.
Legal news and views - a year in perspective
Douglas J. Wood, The Advertiser, October 2003, pp.100-102
This is a review of legal issues that have affected the US advertising industry over the past year. Several cases have been taken against advertisers. The article centres on a case between Kasky and ...

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Read: 7 times
Paper
9.
Advertising and sustainability: a new paradigm
Mike Longhurst, Admap, July 2003, Issue 441, pp.44-46
Mike Longhurst believes that a new paradigm exists which now governs people's expectations of brands and the advertising that supports it. He warns that the industry should be aware of this fundamenta ...

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Read: 54 times
Paper
10.
Building brands in the legal minefield of global regulation
Douglas J. Wood, The Advertiser, June 2003, pp.49-50
This short paper outlines some of the legal difficulties (stemming from economic and cultural differences) facing the global marketer - with particular reference to the harmonisation directives in Eur ...

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Read: 8 times
Paper
11.
The paradox of power
Dr. Noreena Hertz and Judie Lannon, Market Leader, Issue 19, Winter 2002, pp.50-54
Interview (Judie Lannon) with Noreena Hertz, author of `the Silent Takeover'. The thesis of this book is that governments are ceding power to multinational corporations, that people are recognising th ...

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Read: 7 times
Paper
12.
Washington Focus
Daniel L. Jaffe, The Advertiser, Aug 2002, pp.40-42
In this regular feature the ANA representative discusses three current court cases that threaten aspects of the advertising business in the USA: Kasky v Nike (is all corporate speech 'commercial'?), L ...

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Read: 1 times
Paper
13.
Competitive intelligence on the net
Sylvia Long-Tolbert and Patrick E. Murphy, ESOMAR, Internet Conference, Barcelona, February 2001, pp.129-145
This paper examines the ways in which firms use the internet and its contents to conduct competitive intelligence. Due to the increased access to competitive data and the elimination of geographic bou ...

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Read: 26 times
Paper
14.
Washington Focus: Privacy and Media Violence Issues Heat Up
Daniel L. Jaffe, The Advertiser, June 1999
A recent survey presented to the Federal Trade Commission shows that many companies are responding to the ANA's urging to post privacy policies on their Internet sites, but the ANA urges that more is ...

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Read: 2 times
Paper
15.
Press freedom: the role of UNESCO
Lord McGregor, International Journal of Advertising, Vol. 3, No. 2, 1984, (full text not available on WARC.com)
In this important study, commissioned by the International Federation of the Periodical Press, Lord McGregor analyses the controversy surrounding the possibility and desirability of a new world inform ...

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Paper
16.
Ethnocentricity in academic marketing journals: a study of authors, reviewers, editorial boards and editors
Goran Svensson and Greg Wood, Market Research Abstract from: Marketing Intelligence & Planning, Vol 25, No 3, 2007, pp 252-270, (full text not available on WARC.com)
Examines and compares a set of characteristics of ethnocentricity that influence the policy of academic marketing journals, and hence the provenance, authorship and nature of articles in academic mark ...

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Paper
17.
Factors motivating people towards pirated software
Eric Kin-wai Lau, Market Research Abstract from: Qualitative Market Research, Vol 9, No 4, 2006 pp 404-419, (full text not available on WARC.com)
The paper reports on an exploratory attempt to analyse the acquisition and use of pirated software in an Asian context. An internet online survey and a content analysis of internet newsgroups were con ...

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Paper
18.
Unethical consumers: deshopping behaviour using the qualitative analysis of theory of planned behaviour and accompanied (de)shopping
Tamira King and Charles Dennis, Market Research Abstract from: Qualitative Market Research, Vol 9, No 3, 2006, pp 282-296, (full text not available on WARC.com)
Deshopping is the deliberate return of goods for reasons other than product faults. The paper notes that it is a prevalent and growing consumer behaviour and examines it from the consumer perspective. ...

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Paper
19.
Good marketers know the score
Malcolm McDonald, Market Research Abstract from: Market Intelligence and Planning, Vol 24, No 2, 2006, pp 102-105, (full text not available on WARC.com)
McDonald offers a response to Michael Thomas’s paper ‘The malpractice of marketing management’, in the same edition of MIP. He discusses various topics including marketing ethics, advertising and the ...

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Paper
20.
The malpractice of marketing management
Michael J. Thomas, Market Research Abstract from: Market Intelligence and Planning, Vol 24, No 2, 2006, pp 96-101, (full text not available on WARC.com)
The author draws lessons from Peter Drucker’s change of heart between 1954 and 2005 and suggests that marketing managers and academics should consider their social and cultural role as ‘citizen profes ...

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