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Profile
1.
Company Profile: Orange (UK)
Company Profile in association with Adbrands, September 2009
This Company Profile provides key details and analysis of Orange, including its latest activities, market position, financial performance, Brands, structure and history, together with onward links to ...

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Paper
2.
Brand valuation as a management tool
Alex Batchelor, Market Leader, Issue 29, Summer 2005, pp.29-33
Describes how Orange monitors its global brand positioning, comparing consumer perceptions with performance in each country. Reasons for valuing brands are summarised: not just for accountancy but als ...

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Paper
3.
The customer satisfaction measurement and listening revolution
Jean-Paul Dayan, Laurent Depond and Gerard Bon, ESOMAR, CRM Conference, Prague, March 2002, pp.229-240
This paper addresses the CRM experience of Orange France, a mobile phone service provider, in assessing the customer care experience of its 18 million customers. Within a highly competitive market, Fr ...

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