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Award-winning case study
31.
Frontier: Flip to Mexico
New York American Marketing Association, Silver, Transportation, Effie Awards 2007
For years, Flip the dolphin (one of the talking animals on Frontier’s plane tails) was sent to frigid Chicago. But all that changed when Flip publicly declared: I either go to Mexico, or I quit! The e ...

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Award-winning case study
32.
Air New Zealand - Grabbing Airline Innovation
The Communication Agencies Association of New Zealand, Bronze, Advertising Effectiveness Awards 2007
Air New Zealand prides itself on having a strong culture of innovation, and in June 2006 the company decided it wanted to use this to appeal to the New Zealand domestic traveller. A significant issue ...

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Award-winning case study
33.
WestJet - Owners
Canadian Congress of Advertising, Bronze, Canadian Advertising Success Stories, 2007
WestJet was founded in 1996, and a decade later was the most profitable airline in North America. As a brand, it focuses on business efficiency, employee satisfaction, and providing a superior custome ...

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Award-winning case study
34.
Department of Tourism, Culture and Recreation - Newfoundland & Labrador Tourism
Canadian Congress of Advertising, Bronze, Canadian Advertising Success Stories, 2007
With a large number of well-known, well-funded competing tourism destinations, and confronted by real and perceptual barriers of distance, time and cost, the region of Newfoundland and Labrador faced ...

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Award-winning case study
35.
RBC - Avion Card 2004-06
Canadian Congress of Advertising, Silver, Canadian Advertising Success Stories, 2007
The premium travel rewards credit card category is extremely competitive, with relevant offerings from all the major banks in Canada. Many schemes are linked to major airline programmes, but are also ...

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Award-winning case study
36.
KLM - Fly For Fortune
Promotional Marketing Council, Bronze, IMC European Awards 2007
Dutch airline KLM wanted to grow its online business, while also reinforcing its image as a friendly and sympathetic global airline. To increase the scale of its online reach, it aimed to use a viral ...

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Award-winning case study
37.
Eurostar - Lonely Businessmen's Wives
Promotional Marketing Council, Silver, IMC European Awards 2007
Eurostar wanted to convince die-hard business flyers from Brussels to London to take the train. It based its campaign on the fact that this group often attach a certain status to flying, and aimed to ...

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Award-winning case study
38.
Virgin Trains - Plane Relief
Promotional Marketing Council, Gold, IMC European Awards 2007
After a successful year in 2006, during which its punctuality rate reached 94% and its high-speed London to Manchester train service began to run every half hour, Virgin Trains was keen to take on its ...

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Award-winning case study
39.
Eurostar - The Eurostar Quest
Promotional Marketing Council, Grand Prix/Gold, IMC European Awards 2007
Paris and London had lost some of their appeal as short-break destinations given the accessibility of other cities served by low-cost airlines. To counter this trend, Eurostar wanted to increase the r ...

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Case Study
40.
Virgin Atlantic Airways Limited: Go, Jet Set, Go! campaign
Kevin Teague, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1757-1760
Helmed by the British entrepreneur Sir Richard Branson, Virgin Atlantic Airways Limited hoped to attract the posh jet-setters abandoned by Concorde, a line of supersonic jets owned by British Airways. ...

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Case Study
41.
United Airlines Corp.: It's Time To Fly campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1695-1704
The September 11, 2001, terrorist attacks crippled the airline industry in general and UAL Corporation's United Airlines in particular, forcing the company to file for bankruptcy in 2002. Thoug ...

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Case Study
42.
United Airlines Corp.: Ted Launch campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1695-1704
In 2002 UAL Corp.'s United Airlines was forced into bankruptcy by years of dwindling profits compounded by the terrorist attacks of September 11, 2001, which left the airline industry in disa ...

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Case Study
43.
United Airlines Corp.: Rising campaign
Susan Salter, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1695-1704
"Fly the Friendly Skies" had been a stalwart slogan for United Airlines since 1966, but as legions of business travelers could attest, the skies became increasingly unfriendly in the 1 ...

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Case Study
44.
Travelocity: Roaming Gnome campaign
Jan Arrigo, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1651-1654
The pioneering online travel-booking company known as Travelocity had enjoyed a leadership position since its launch in 1996, but it eventually lost significant market share to Expedia.com, its most a ...

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Case Study
45.
Southwest Airlines Company: Must Be Football Season campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1535-1538
Southwest Airlines Company began as a carrier connecting the Texas cities of Dallas, Houston, and San Antonio and remained a regional airline for nearly two decades before taking its short-haul, small ...

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Case Study
46.
Royal Caribbean Cruises Ltd.: Get Out There campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1441-1444
In the late 1990s Miami-based Royal Caribbean Cruises Ltd. began repositioning its namesake brand, Royal Caribbean International. After campaigns meant to market the brand as an alternative to resort ...

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Case Study
47.
Priceline.com Incorporated: Troubadour campaign
Kevin Teague, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1369-1372
In 1996 entrepreneur Jay Walker came upon a startling statistic: every day airlines flew with an average of 500,000 empty seats. The revelation spurred Walker to create priceline.com, a website that e ...

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Case Study
48.
Northwest Airlines Corporation: E-Ticket campaign
Susan Risland, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1205-1208
With the "E-Ticket" advertising campaign Northwest Airlines, Inc., the largest subsidiary of Northwest Airlines Corporation, encouraged consumers to try its electronic ticketing system o ...

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Case Study
49.
North Carolina Division of Tourism, Film and Sports Development: Heritage campaign
Judson Knight, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1201-1204
In 1998 the North Carolina Division of Tourism, Film and Sports Development, previously known as the North Carolina Division of Travel and Tourism, continued an advertising campaign ("Heritage& ...

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Case Study
50.
National Railroad Passenger Corporation: Life On Acela campaign
Frank Caso, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.1103-1106
By the late 1990s the National Railroad Passenger Corporation, popularly known as Amtrak, was ready to embrace high-speed rail transportation. High-speed trains had been in operation for years in Euro ...

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Case Study
51.
Marriott International: Never Underestimate The Importance Of A Good Night's Rest campaign
Rebecca Stanfel, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.927-930
Marriott Hotels Corporation debuted a major television advertising campaign for its Courtyard by Marriott chain of hotels in May 1997. The five spots that made up the campaign showed hapless people ma ...

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Case Study
52.
JetBlue Airways Corporation: Jetblue Launch campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.819-822
JetBlue Airways was the brainchild of David Neeleman, an aviation expert. It was Neeleman's third foray into start-up discount airlines; he launched the Salt Lake City, Utah-based Morris Air in ...

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Case Study
53.
Intercontinental Hotels Group PLC: Holiday Inn Brand Rejuvenation campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.777-783
In 1996 Holiday Inn, then owned by the British brewing conglomerate Bass PLC but subsequently acquired by Intercontinental Hotels Group PLC (IHG), embarked on a $1 billion renovation program that forc ...

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Case Study
54.
Intercontinental Hotels Group PLC: Stay Smart campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.777-783
In 1998, after being in business for seven years, Holiday Inn Express, the limited-service offshoot of the famed but ailing Holiday Inn brand, had no clear identity apart from its namesake and was i ...

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Case Study
55.
Delta Air Lines, Inc.: Let Yourself Fly campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.407-417
Although Delta Air Lines, Inc., was the number three air-passenger carrier in the early 1990s, by 1996 it was feeling the pressures of low-cost carriers such as Southwest Airlines. Budget-conscious ai ...

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Case Study
56.
Delta Air Lines, Inc.: The Passenger's Airline campaign
Susan Risland, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.407-417
Delta Air Lines was the number three air-passenger carrier in 1999, behind number one American Airlines and number two United Airlines. Delta's goal was to move up in the rankings to number o ...

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Case Study
57.
Delta Air Lines, Inc.: On Top Of The World campaign
Susan Risland, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.407-417
"Millions of reasons to fly today; only one that matters to you" was the central message of the "On Top of the World" campaign for Delta Air Lines, Inc. The campaign ackn ...

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Case Study
58.
Cunard Line Limited: Can You Wait? campaign
Mark Lane, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.371-374
The Cunard Line Limited boasted one of the cruise industry's most storied pasts, having carried the Royal Mail across the Atlantic for England before building one of the grandest and most respe ...

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Case Study
59.
Carnival Corporation: Fun Ships campaign
Judson Knight, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.293-296
Beginning in the mid-1980s Carnival Cruise Lines emerged as a leader in the global market, and within a decade the Miami-based carrier had become the world's leading cruise operator. With a tot ...

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Case Study
60.
AirTran Holdings, Inc.: Go. There's Nothing Stopping You campaign
Rayna Bailey, Encyclopedia of Major Marketing Campaigns, Volume 2, 2007, pp.43-46
AirTran Airways took to the skies in 1997 following the merger of AirTran, a small carrier serving 11 cities from its base in Orlando, Florida, and ValuJet, a discount carrier struggling to rebuild af ...

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