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1.
What's next for segmentation?
Marie Lena Tupot and Tim Stock, Admap, February 2010, pp.40-41
Market segmentation has evolved into an elaborate science, but time works against marketers. Consumer mindsets are constantly changing, and to develop inspired ideas, we need to shift the way we segme ...
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2.
Psychographic profiles matter more than consumers' status
Nick Murray, Admap, June 2009, Issue 506, pp.45-47
This paper argues that demographics based on socio-economic status no longer work for marketing, at least in the UK. There has been a major shift from collective to individual values, along with the r
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3.
Targeting new behaviour is key to marketing in a recession
Richard Storey, Admap, January 2009, Issue 501
Richard Storey outlines research from M&C Saatchi that divides UK consumers into eight different categories, according to their attitudes to and behaviour during recession. The spending of 'Crash Diet ...
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4.
Living in and adapting to a culture of exposure: Exploring how visibility affects people's lives, thoughts and feelings
Anita Black, Jon McNeill and Mitra Martin, ESOMAR, Qualitative Research, Istanbul, November 2008
The article discusses a new shift to a culture of visibility, an environment where it has become normal to have what used to be private, hidden or personal shifted into the public space. The culture o
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5.
Measuring jokes: supporting the launch of a humour TV channel in Hungary
Gyorgy Pasztor, ESOMAR, Qualitative Research, Istanbul, November 2008
The article describes a research project, conducted for a proposed TV comedy channel in Hungary, to understand humour and audience attitudes to it and to provide information to guide the launch and pr
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6.
Chinese frontiers - now and beyond
John Pawle, Peter Cooper, Simon Patterson, Katie Zhou and May Qiu, ESOMAR, Annual Congress, Montreal, September 2008
China is the greatest and most challenging new frontier facing international marketers today. It goes without saying that marketing in China is both a major challenge and an opportunity: the country h ...
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7.
Social graph theories - an alternative to traditional population sampling methods
Anthony Hamelle and Guilhem Fouetillou, ESOMAR, Annual Congress, Montreal, September 2008
Has the monopoly of traditional population segmentation criteria and sampling methods come to an end? Can demographics (employment, age, sex, ethnicity, etc) or behavioural consumption and cultural ha ...
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8.
Book summary: Microtrends: surprising tales of the way we live today
Carlos Grande, Warc Exclusive, July 2008
In this article, Carlos Grande, of WARC Online, reviews Microtrends: surprising tales of the way we live today, by Mark J. Penn and E. Kinney Zalesne. As well as offering some background information r ...
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9.
Psychographic sampling - a new approach for online research?
Pete Cape, Admap, June 2008, Issue 495, pp.34-36
Psychographic segmentation has been known to be effective for four decades, but remains underused. This is because of a lack of universality (psychological variables are largely formed by culture, whi ...
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10.
Three generations, one big market: a new segmentation of India
Dheeraj Sinha, ESOMAR, Asia Pacific Conference, Singapore, April 2008
Advertisers and marketers have expended substantial resources in trying to appeal to the youth market in India, but this has largely led to the neglect of understanding the market as a whole. This pap ...
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11.
Advertising to the 50-plus market
Jo Rigby and Dick Stroud, Warc Reports, by OMD and 20plus30 Consulting, November 2007
This joint research report by OMD and 20plus30 Consulting aims to help marketers understand how older consumers in the UK respond to different types of advertising. Key findings include: the 50-plus a ...
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12.
Back on track: a fresh direction for the Rexona brand
Jaroslav Cír, John Pawle and Simon Patterson, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes how Rexona (a Unilever brand) had lost its way in France, and how research created a new category language to show the way back to growth. A fusion of different approaches was use ...
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13.
Algebra, slide rules and hammers: a mobile telecoms segmentation
Nick Bonney and Jonathan Fletcher, ESOMAR, Annual Congress, Berlin, September 2007
This paper describes the experience of developing Orange's European mobile consumer segmentation and applying it to the UK market. The process started in 2003 with a major study in Orange's six main E ...
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14.
Racing past the barriers: the success of the Apache motorcycle in India
Poonam Kumar and Prasad Narsimhan, ESOMAR, Annual Congress, Berlin, September 2007
With the help of innovative research, TVS, a leading two-wheeler company in India, moved beyond the conventional path of functional, technical and design superiority to build a deeper connection with ...
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15.
Heidi and the Bollyblog: the people-focused approach - an experiment
Ayobamidele Gnaedig and Alain Messerli, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
The increasingly 'irrational' behaviour of consumers, their creativity when interacting with products, the context-led product usage and brand choices are developments which can simply no longer be ig ...
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16.
Connecting with people in a fragmenting world: expanding beyond consumerism
Murray Campbell, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
This paper addresses one of the core roles of market research, that of a translator between the business objectives of clients and the needs of people, and demonstrates that it is increasingly importa ...
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17.
Value systems: demographics for the 21st century
Chrissie Wells and Mandy Atkin, Market Research Society, Annual Conference, 2007
Since the beginning of our industry one of our main pre-occupations has been with how to distinguish between individuals in meaningful ways. In a marketing context this means identifying types of peop ...
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18.
Can segmentation ever deliver the goods?
Kai Howaldt and Alan Mitchell, Market Leader, Issue 36, Spring 2007, pp.54-58
This article argues that most consumer segmentation research is of limited usefulness because it fails to provide a holistic picture of value to different users of the data, and proposes a more `joine ...
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19.
Segmenting food markets - the role of ethnocentrism and lifestyle in understanding purchasing intentions
Bahtisen Kavak and Lale Gumusluoglu, International Journal of Market Research, Vol. 49, No. 1, 2007, pp.71-94
Previous research on ethnocentrism and lifestyle has focused on attitudinal segmentation. However, consumer attitudes may not always be consistent with the actual purchasing decision. Since behavioura ...
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20.
Methodological and Strategy Development Implications of Decision Segmentation
Thomas J. Reynolds, Journal of Advertising Research, Vol. 46, No. 4, Dec 2006, pp.445-461
The goal of customer segmentation, the cornerstone of strategy development, is to identify homogeneous groups of customers that will respond in a consistent way to changes in the marketing mix. Interp ...
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21.
Dynamic segmentation in the travel industry
Florian Bauer and Markus Orth, ESOMAR, Leisure Conference, Rome, November 2006
Even if consumers know what they want, they are often unable to select the product option that promises the highest expected utility, simply because their individual product conceptualization is incom ...
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22.
Colours personality segmentation
Silvio Pires de Paula and Sergio Beniamino, ESOMAR, Latin American Conference, Rio de Janeiro, October 2006
This paper approaches, in exploratory way, the use of a Segmentation system by Personality Features to understand the differences of behavior of the Brazilians regarding the acquisition of private pen ...
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23.
Come to mama
Lynn Russo, The Advertiser, October 2006, pp.70-76
This paper discusses the challenges of marketing to mothers. They are more important than ever, but are also demographically very different from what they used to be (they are, for example, more afflu ...
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24.
Are we deliberately turning away from global diversity and true innovation?
Philip De Wulf and Emmanuel Verhagen, ESOMAR, Global Diversity, London, September 2006
Need based segmentations are based on psychological needs or motives present in every one of us. The more fundamental these needs are, the more they can be considered universal: the need for status is ...
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25.
Unravelling the diversity of the Indian market
Sangeeta Gupta, ESOMAR, Global Diversity, London, September 2006
India is, unequivocally, a diverse country. This paper takes a geographic, zonal approach to unravel India's diversity because it serves as the most actionable way of studying the market, since most m ...
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26.
Global diversity? What happens when Jung meets Hofstede
Dipen Mehta, ESOMAR, Global Diversity, London, September 2006
Certain archetypes seem to be more prevalent and applicable to certain cultures, yet do not resonate with others. The key question is whether something can be superimposed on archetypes that can help ...
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27.
Humanising the marketplace: a manifesto for brand growth
Christophe Fauconnier, Admap, April 2006, Issue 471, pp.35-37
Christophe Fauconnier, global accounts director of Synovate Censydiam, argues that most conventional segmentation techniques fail to answer the most important question: 'How can we move people to enga ...
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28.
Probing investors' psyches
Vibhas Ratanjee and Verapong Paditporn, ESOMAR, Asia-Pacific Conference, Mumbai, March 2006
Thai consumers regard investing in stocks and shares as gambling – it is high risk and possibly high return. The Thai Stock Exchange wanted to counter negative public perceptions and so commissioned r ...
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29.
A viable new segment? The Hispanic youth market in North America
Tom Anderson and Frank Leinweber, ESOMAR, Automotive Conference, Lausanne, February 2006
This paper explores the viability of Hispanic youth as a target market segment for the North American automotive industry, and provides an understanding of the similarities and differences between thi ...
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30.
Patient insights - a typology of chronically ill patients
Joachim Scholz-Ligma and Nicole Weber, ESOMAR, Healthcare Conference, New York, February 2006
In a survey among 500 chronically ill patients in Germany, three heterogeneous clusters could be identified: the actively informed; the uninformed disciples; and the critical deciders. The three clust ...
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