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Paper
1.
Brand differentiation
Robert Passikoff, Admap, June 2008, Issue 495, pp.41-43
This article reports on an annual survey (telephone and face-to-face) of 26,000 US consumers about categories and brands they use. For the first time in 11 years, 97% of the categories tracked have sh ...

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Read: 5 times
Paper
2.
Marketing sustainable cars: what might hybrids learn from the myths and storytelling behind the success of SUVs?
Richard Brookes and Richard Starr, ESOMAR, Automotive Conference, Lausanne, March 2008
Encouraging more responsible and sustainable consumption is fast becoming an important public policy goal. Global automotive marketing has traditionally encouraged purchase and consumption choices tha ...

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Read: 55 times
Paper
3.
To have and have not: deprivation and the rational-emotional bridge
Marsha E. Williams and J. Alison Bryant, ESOMAR, Qualitative Research, Paris, November 2007
This paper draws from a major research initiative undertaken by Nickelodeon's Brand & Consumer Insights Group in 2006. Nickelodeon, the children's media brand and part of MTV Networks' Kids & Family ...

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Read: 39 times
Paper
4.
Beyond neuroscience: engagement and metaphor
David Penn, ESOMAR, Annual Congress, Berlin, September 2007
This paper discusses emotions and brand perceptions in the light of current knowledge from neuroscience etc. In the traditional model of brand communication, the consumer's mind is a blank page on whi ...

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Read: 117 times
Paper
5.
Experimental shopping analysis of consumer stimulation and motivational states in shopping experiences
Gianluigi Guido, Mauro Capestro and Alessandro M. Peluso, International Journal of Market Research, Vol. 49, No. 3, 2007, pp.365-386
The present research investigates the roles of both the individual reaction to environmental stimuli and personality characteristics in consumers’ pursuit of hedonic and/or utilitarian shopping values ...

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Read: 158 times
Paper
6.
Valuing the visceral: the increasing importance of the rapid-affective response in assessing consumer behaviour
Susan Bell, Suzanne Burdon, Jane Gregory and Josephine Watts, International Journal of Market Research, Vol. 49, No. 3, 2007, pp.299-311
Since the 1960s, the focus in market and social research has been on the search for deep motivations that underpin attitudes and behaviour, and, ultimately, decision making. This paper proposes an alt ...

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Read: 78 times
Paper
7.
A new enlightenment: why the next 50 years will be different
David Penn, Market Research Society, Annual Conference, 2007
Over the last decade, findings from neuroscience have demonstrated that reason is not separate from the brain, but embodied in it, and is mediated by unconscious emotional influences. As such, if emot ...

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Read: 92 times
Paper
8.
From perception to experience - a new approach to understand purchase experiences
Esteban Socorro and Fernando Moiguer, ESOMAR, Latin American Conference, Rio de Janeiro, October 2006
During the 1990s brands generated emotional quality of life promises, and Coca Cola implemented this strategy, locating the emotional dimension at the consumption experience. In order to understand ho ...

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Read: 150 times
Paper
9.
All you need is love - sustainable brand management
Ilan Lechter, Georgia Phillips and Michael Cramphorn, ESOMAR, Latin American Conference, Rio de Janeiro, October 2006
In the past, behaviour was presumed as conscious, sequential and rational, and hierarchy-of-effects (HOE) models of advertising, like AIDA, reflected this thinking. However, recent studies show that e ...

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Read: 111 times
Paper
10.
Reconnecting the Prime Minister
Roy Langmaid and Ben Hayman, Market Research Society, Annual Conference, 2006
This paper describes our work with the New Labour strategy team in the run-up to the British General Election of 2005. Uniquely this work features the combination of brand analysis with insights from ...

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Read: 22 times
Paper
11.
TGI Global Consumer Barometer - Issue Nineteen: Time Poor Consumers
TGI Global Barometer, March 2006
The latest Global TGI data reveals consumer concern about maintaining a healthy lifestyle. Just under a quarter of respondents in Germany and Kenya felt busy schedules impede taking care of themselve ...

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Read: 34 times
Paper
12.
Powerful brands - learning from the Greeks
Andrea Wilson and Roz Calder, ESOMAR, Brandmatters Conference, New York, February 2006
This paper looks at the role market research can play in understanding, measuring and applying emotion to the brand management process. Using a model based on universal archetypal needs driving human ...

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Read: 79 times
Paper
13.
Marketing beyond the monkey
Christophe Fauconnier and Charles Skinner, ESOMAR, Brandmatters Conference, New York, February 2006
This paper attempts to broaden the scope of how we look at consumption and consumers, unlock markets beyond the boundaries of tangibility and expand the utility value of brands. In today's world of ov ...

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Read: 56 times
Paper
14.
Lasting liaisons - does culture influence consumer commitment?
Santosh Desai and Sangeeta Gupta, ESOMAR, Brandmatters Conference, New York, February 2006
The consumer-brand bond has long been of great interest to marketers, and continues to attract much attention and study. This paper addresses some of the misconceptions/gaps that are often observable ...

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Read: 77 times
Paper
15.
Brain branding - brands on the brain
Steven Quartz and Anette Asp, ESOMAR, Annual Congress, Cannes, September 2005
Advances in brain science now make it possible to measure a brand's impact on consumers' unconscious emotions and decisions. This presentation shows how these advances can be translated into real-worl ...

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Read: 135 times
Paper
16.
The emotional drivers of advertising success - real answers, practical tools
Graham Page, ESOMAR, Annual Congress, Cannes, September 2005
This paper integrates the models of neuroscience with empirical evidence from Millward Brown's brand and advertising studies. It demonstrates the power of emotion in marketing, and why it is so powerf ...

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Read: 106 times
Paper
17.
Mood consumption® theory - a human-focused marketing tool
Mette Kristine Oustrup and Mike Jeanes, ESOMAR, Annual Congress, Cannes, September 2005
The MOOD Consumption® Theory provides a deeper understanding of consumer behaviour in a post-industrial world. Traditional demographic segmentation criteria such as age, gender and income no longer ac ...

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Read: 76 times
Paper
18.
Typology of fragrance emotions
Pieter Desmet, ESOMAR, Fragrances Conference, New York, May 2005
The fact that we are capable of distinguishing many distinct emotions is illustrated by the vast number of emotion-denoting words that exist in most human languages. In the English language, for examp ...

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Read: 21 times
Paper
19.
'Natural' - a need, a trend, or added-value?
Clara Origlia, ESOMAR, Fragrances Conference, New York, May 2005
This paper will touch on the following topics: the ‘new consumer’ – how key trends in society, new cultural landscapes, and new ethics are interconnected and how they reflect the consumer’s values, ne ...

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Read: 86 times
Paper
20.
Communicating with the fragmented consumer
Chris Hackley, Admap, March 2005, Issue 459, pp.41-43
Chris Hackley, professor of marketing at Royal Holloway College, London University, argues that today social identity is a 'pick'n'mix stall', where consumers express their identity through a range of ...

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Read: 105 times
Paper
21.
Measuring Emotion In Brand Communication
Peter Cooper and John Pawle, ESOMAR, Innovate! Conference, Paris, February 2005
Our main purpose is to address these questions: how do emotions interact with and influence so-called 'rational' processes, which are more important in brand decision-making, and what are their contri ...

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Read: 161 times
Award-winning case study
22.
Rheingold Beer - "Don't Sleep"
New York American Marketing Association, EFFIE Awards, 2005
In a highly competitive market, where beer sales were falling due to the introduction of laws banning smoking and dancing in bars, New York beer brand, Rheingold, targeted ultra hip consumers with unc ...

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Read: 54 times
Paper
23.
Being American. The future of USA brands
Silvia Aquino and Nic Hall, ESOMAR, Latin America Conf, Mexico City, October 2004
Studies from respected sources such as the Pew Global Attitude project have shown marked declines in positive attitude towards the United States. These negative attitudes, however, are directed more t ...

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Read: 36 times
Paper
24.
Becoming cultural architects. How to drive the influence of research on company culture
Paul Buckley and Hilary Perkins, ESOMAR, Annual Congress, Lisbon, Sept 2004
Many client-side research groups seek to challenge and change the paradigms in which their business operates into more consumer-centric ones. This paper describes how a single global segmentation stud ...

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Read: 23 times
Paper
25.
Trading up: the democratisation of luxury
Syl Saller, Market Leader, Issue 25, Summer 2004, pp.16-17
What academics have been calling 'the democratisation of luxury' represents a profound shift in consumer behaviour that is going to fundamentally affect the way brands in certain categories are market ...

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Read: 124 times
Paper
26.
How to market brands in a people economy
Marie Lena Tupot and Tim Stock, Admap, April 2004, Issue 449, pp.32-34
Tim Stock and Marie Lena Tupot, of New York’s scenarioDNA, explain the concept of ‘embed marketing’, which moves beyond the conventional push/pull theory of advertising and aims to implant the evolvi ...

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Read: 90 times
Paper
27.
Being John: Experiencing the Experience Economy
Jackie Sloane and Abigail Bray, Market Research Society, Annual Conference, 2004
The Being John Experience research project carried out by Added Value for internet bank Egg in 2003 drew as its inspiration the film Being John Malkovitch. The project aimed to gain a deeper insight i ...

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Read: 56 times
Paper
28.
'You can keep your dream economy - I want to live in the real world'
Lisa Howlett, Thea Tetley and Stuart Green, Market Research Society, Annual Conference, 2004
The authors accept that marketing is increasingly based on emotion – the `dream economy’ – that brands are chosen for their contribution to our self-image, and how we appear to others, rather than as ...

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Read: 57 times
Paper
29.
Marketing infalliable remedy
Teresa Cometto and Martin Zalovich, ESOMAR, Latin American Conference, Uruguay, May 2003
The aim of this paper is to understand the behaviour unleashed by the consumer crisis, the adaption of trade, the opportunities that the different formats and brands have as well as the threats to the ...

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Read: 10 times
Paper
30.
Experimental consumption and excessive impulse buying
Elena Olabarri Fernandez and Irene Garcia Ureta, Esomar, Consumer Insight Congress, Barcelona, Sept 2002
The paper describes four types of consumers that range from the most self-controlled and austere to those that experience economic, social, and familiar difficulties due to their psychological and emo ...

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Read: 35 times


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