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1.
How in-store shopper behaviour influences brand choice
Jordi Connor, Admap, October 2009, pp.36-37
While there are efficient ways to measure consumers’ response to ads and marketing, there is little measurement of what happens at the moment of purchase. Sales data does not tell us what a shopper pl ...
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2.
Stimulating shoppers
Chuck Kapelke, The Advertiser, October 2008, pp.52-62
That "consumers" can be any multitude of "shoppers" from one moment to the next is one of the many difficulties marketers are grappling with as they explore the emerging field of s ...
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3.
Long Tail Media in the Store
Herb Sorensen, Journal of Advertising Research, Vol. 48, No. 3, Sept 2008, pp.329-338
There are on the order of one quadrillion (1 followed by 15 zeros) media exposures annually in stores around the world. The question of how those exposures are presently allocated and the current dyn ...
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4.
Why in-store will be the key arena for mobile communications
Jim Taylor, Warc Exclusive, July 2008
In this article, Jim Taylor of MEC Retail explains why mobile phones have the potential to revolutionise in-store communications. While in-store currently revolves around incentives and promotional me ...
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5.
What's in store for store brands
Millward Brown Points of View, 2008
Store brands, also known as private labels, are mainstream in many markets and becoming more so, particularly in developing markets. As such they constitute legitimate threats to established brands. A ...
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6.
Soar in Store: the importance of physical retail in a digital age
Eduardo A. Braniff, Warc Exclusive, April 2008
Online retail is continuing to grow apace (by 21% in the US last year, to $175bn), so will brands need to offer a physical retail presence in the shopping mall for much longer? Using Apple's i-Phone a ...
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7.
Turning 'point of sale' into an image and sales accelerator
Eric Lemerle, Renaud Degon and Hubert Boulos, ESOMAR, Automotive Conference, Lausanne, March 2008
In the car industry and when it comes to generalist brands (vs niche/high end), image is built through communication, and particularly TV advertising. In many countries, the leading brand is actually ...
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8.
Moments of truth
Mike Staines, Admap, January 2008, Issue 490, pp.41-42
This article claims that most consumers make their brand purchasing decisions instore, and then very quickly. As such, increasing proportions of marketing spend are going into promotion at the 'moment ...
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9.
Understanding decisions - the power of the virtual shopper
Matthew Draper, Admap, December 2007, Issue 489, pp.31-33
This article describes 'Shopper Impact', a research tool for testing in-store promotion and marketing activity, based on virtual simulation. It starts with a report from a survey showing the extent to ...
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10.
How ambient technologies enhance the 'magic of retail'
John Mayo-Smith and John Jones, Admap, November 2007, Issue 488, pp.27-29
This article describes the ways in which ambient media, through new technology, is creating better consumer engagement at point-of-sale. Marketers can communicate with shoppers in three ways: directly ...
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11.
Biofeedback and eye-tracking - the emotional and cognitive experience in store
Rosario Stingo and Francesco Gallucci, ESOMAR, Retail Conference, Valencia, February 2007
This paper provides key learnings of 'Parentesi', the project led by P&G Italy and 'Acqua e Sapone', the Italian drug specialist leader. The project aimed to design and to implement a new in store lay ...
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12.
The secret ingredient
Todd Wilkinson, The Advertiser, October 2006, pp.65-68
This paper discusses how brand advertising can engage with consumers emotionally (for example, by appealing to nostalgia). A case study is provided of Campbell's Soups to demonstrate this. Emotive adv ...
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13.
Behavioural response to sales promotion tools: a Hong Kong study
Gerard Prendergast, International Journal of Advertising, Vol. 24, No. 4, 2005, pp.467-486
Supermarkets are heavy users of sales promotion devices and need to be able to assess the effectiveness of these tools. Consumer response (brand switching, purchase acceleration, stockpiling, product ...
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14.
Retailers as media destinations
Robert Wolf, George Wishart and Craig Gugel, ESOMAR, Radio Conference, Montreal, June 2005
This research study is a comprehensive analysis of the efficacy of the emerging in-store medium. The multi-phased study covers a number of different aspects and simplifies the overall challenge of und ...
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15.
Spot on - how the spot on the right products helps to be spot on in baby care
Susanne Schlichting, ESOMAR, Retail Conference, Budapest, April 2005
The paper presents a business case from the baby care category. It describes how the organization of the baby care shelf according to consumer/shopper needs leads to a win-win-win for the consumer, th ...
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16.
Through the shopper's eyes - a new perspective on the in-store new media debate
Danielle Pinnington and Eve Elderfield, ESOMAR, Retail Conference, Budapest, April 2005
This paper examines the impact and potential of in-store new media from the shopper perspective. There has been considerable press coverage in the United Kingdom of the in-store TV trials being conduc ...
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17.
Do we perform well? Building the position of brands in retail outlets
Vojtech Spácil, ESOMAR, Retail Conference, Budapest, April 2005
The paper presents the method of measuring a manufacturer’s performance in the retail outlets. Through the total shopscore index it is possible to examine the level of product inventory, position and ...
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18.
Rousing recklessness: identifying ways to induce and manage impulse behavior in a thriving but traditional retail environment
Sangeeta Gupta, Ashok Nair, Anjali Puri and Sucheta Govil, ESOMAR, Retail Conference, Budapest, April 2005
This paper is essential for marketers wanting clear guidance on how to induce impulse purchasing in traditional Indian outlets. Interesting profiles of the Indian shops , shopkeepers and shoppers, and ...
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19.
Supermarket media: the new 'new media'?
Kanaiya Parekh, Admap, April 2005, Issue 460, pp.56-57
Kanaiya Parekh, who heads up the development of Tesco Media Services, describes why supermarket media is a media channel to be taken seriously by today's advertising planners (and what Tesco is doing ...
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20.
Creating a win-win relationship by maximizing both manufacturer sales and retailer profits
Takeshi Kondo, ESOMAR, Asia Pacific Conference, Tokyo, March 2005
In today’s business environment in Japan, manufacturers and retailers struggling against excessive price competition find themselves mired in profoundly strained relationships. This paper will bring i ...
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21.
Measuring the pulling power of promotions
Dave Lawrence, Young Consumers, Vol. 6, Issue 1 (2005)
Dave Lawrence, Logistix, describes a new way for marketers to determine the success of their promotions in store. Find out what types of supermarket promotions work and why.
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22.
How to use existing channels to target customers
Andrew Greenyer, Admap, December 2004, Issue 456, pp.40-42
Andrew Greenyer, director of customer relationship solutions at Group 1 Software, argues that a revolution is taking place in the use of existing channels for advertising to existing customers (such a ...
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23.
The last three feet
John Larkin, The Advertiser, October 2004, pp.134-138
Describes Decision Point Management, a system for delivering marketing messages at the point of purchase, with full control by the advertiser and measurement of return on the investment (ROI).
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24.
Procurement and marketing - achieving value through partnership
John Stephens, The Advertiser, October 2004, pp.38-42
Procurement and sourcing organisations are becoming increasingly important for large corporations, and have moved beyond direct materials purchasing to non-traditional areas such as professional servi ...
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25.
Retail media: the new frontier?
Brett Horton, Admap, October 2004, Issue 454, pp.130-131
Brett Horton, founder and director of Island PR Marketing and Research, argues that the big four grocery chains are the media owners of the future. In-store advertising, via posters, displays, on-pac ...
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26.
Ambient Media
Admap, October 2004, Issue 454, pp.16-17
This ‘Best Practice’ paper looks at the complex and fragmented world of ambient media. After defining the subject, the author looks at ambient media’s relationship with point-of-purchase, promotions ...
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27.
Understanding the shopper: the key to success
Siemon Scamell-Katz, Young Consumers, Vol. 5, Issue 4 (2004), pp.53-55
Significant social changes are affecting the way shoppers of all ages choose products and behave in-store. ID Magasin’s Siemon Scamell-Katz considers the implications for brands and retailers, with sp ...
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28.
How to engage with today's kids
Nicole Wiener, Young Consumers, Vol. 5, Issue 4 (2004), pp.46-52
Reaching the young consumer is ever more challenging in today’s sophisticated media world. In this article Nicole Wiener, Senior Planner at Fitch, outlines the challenges facing children’s brands and ...
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29.
In-store TV: medium of the future?
Roderick White, Warc Hot topics, July 2004
WARC Hot Topics are the essential guide to debates in and around marketing. Following the annoucement by UK high-street chain Tesco of the introduction of in-store TV to 300 of its stores by the end o ...
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30.
In-store radio. The sales implications of reach and frequency
Rob Wolf and Craig Gugel, ESOMAR, Radio Conference, Geneva, June 2004
The authors recently analyzed the local audience delivery patterns of a national television, magazine and IBN in-store radio buy in concert with a local broadcast radio schedule in 25 top Nielsen DMAs ...
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