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The benefit of social media: Bulletin board focus groups as a tool for co-creation
Sylvie E. Rolland and Guy Parmentier, International Journal of Market Research, Vol. 55, No. 6, 2013, pp. 809-827
Bulletin board methodology emerged at the end of the 1990s and is becoming the most frequently used qualitative study technique.
Bulletin board methodology emerged at the end of the 1990s and is becoming the most frequently used qualitative study technique. This interactive approach groups a community of participants in a private or public online forum for a duration that varies from several days to several months. Discoveries, exchanges of view, personal opinions and group reactions are all part of the power and interest of the internet in this era of social media. This article presents the principles of bulletin board development, and specifics to aid understanding of this tool within social networks and to help organisations adapt to a paradigm shift in marketing in which consumer-respondents are co-creators of meaning and knowledge.
Exploring attractive messages in group package tour newspaper advertisements
Kuo-Ching Wang, Po-Chen Jao, Yu-Shan Lin and Ying-zhi Guo, International Journal of Advertising, Vol. 28, No. 5, 2009, pp. 843-862
The group package tour (GPT) is one of the main modes of outbound travel in many Asian countries and areas.
The group package tour (GPT) is one of the main modes of outbound travel in many Asian countries and areas. In practice, most of the travel agencies utilise the newspaper to promote their GPTs. Although prior newspaper travel advertisements provided useful information, only single or a number of advertising messages were considered. In order to fill this gap, the primary objective of this study was to find out what types of message are attractive to the customers in the GPT advertisement from a holistic perspective. Both qualitative and quantitative methods, with 400 usable samples, were conducted for data analysis. Attractive messages for three different destinations (China, Japan and Thailand) with six clusters were profiled at component level. The findings reveal that messages of appeal, text, size and format design represent over 78% of the total percentage. Further implications for designing attractive messages in terms of a destination or cluster perspective are discussed.
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