FCC Issues First Citation Under US Do-Not-Call Scheme

22 December 2003

Federal regulators have issued the first citation under the new national US telemarketing regime.

The Federal Communications Commission announced last week that it had cited CPM Funding -- a firm based in Irvine, California, that trades under the name California Pacific Mortgage -- for phoning numbers registered with the new do-not-call list.

Eight complaints were made against the company, which did not dispute the accusations. CPM has not been fined this time, but further violations of the telemarketing code could incur penalties of $11,000 (€8,862; £6,222) per breach.

The do-not-call register was launched over the summer and came into force in October. According to the Federal Trade Commission (which oversees the scheme and jointly enforces it with the FCC), some 55.4 million numbers have so far been added to the list.

The National Consumers League welcomed the first citation under the new scheme. "It's good news that [regulators] have started," commented vp Susan Grant. "It takes a while to get complaints and look into them and determine to your agency's satisfaction that you think someone has violated the law."

Data sourced from: New York Times; additional content by WARC staff