Internet:
Negative effects
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1.
CGM: the power at the margins
Brian Dargan and Matthew Hunt, Admap, April 2007, Issue 482, pp.27-29
Using a wealth of examples - from the Diet Coke/Mentos experiments to Dove, Red Bull and Oxfam - Brian Dargan and Matthew Hunt, from DraftFCB, explain the challenge of 'digital extremists'. These are ...
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2.
Modeling the power of 'word of mouse'
Pat Kidd and Bruce Grey Tedesco, ESOMAR, Online and Outdoor Conference, Geneva, June 2004
A new approach to modeling the impact of bad corporate news spread through the internet is presented in this paper. Complexity Science concepts are used to simulate how a firm can respond to the sprea ...
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3.
Postcards from the Edge: Online Revisited
Admap, October 2001, Issue 421
This article examines the present state of on-line communication. There is a fundamental argument that can undermine advertisers', agencies' and site owners' relationships. This is about whether onli ...
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4.
The Dangers of Shoddy Email Marketing
Erminia Blackden, Admap, September 2001, Issue 420
Argues that marketing by e-mail needs to be used by companies with great care. Reports research (qualitative and quantitative) amongst Internet users to find out how they feel about receiving e-mails. ...
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5.
Return to First Principles
Lindsey Roberts, Admap, January 2001, Issue 413
Argues (based on a qualitative research project) that the key to success in e-commerce will lie in the fundamentals of marketing: being helpful to the customer, meeting his needs, building trust. Too ...
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6.
What to Do When Things Go e-Wrong
Alex Biel, Market Leader, Issue 8, Spring 2000
A research study revealed that a third of e-shoppers feel that on-line is more complicated than visiting a store and 17% noted that things are more likely to go wrong during e-shopping trips. Some of ...
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7.
Ads in Cyberspace
Thomas Forbes, Agency magazine, Fall 1995
The Internet may be ready for prime time advertising but many people who create the commercial messages may not be. Consumers may be annoyed at being subjected to advertising messages - in your face, ...
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