How ads work:
Engagement
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1.
Emotional engagement: how TV builds brands at low attention
Robert Heath, Admap, July/August 2009, Issue 507, pp.29-31
This paper discusses an apparent paradox: TV advertising is found to be very effective, yet has little attention paid to it and is often poorly recalled. The first step is to understand 'engagement'.
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2.
Rules of engagement
Millward Brown Points of View, 2009
Three years after the ARF introduced its working definition of the term “engagement,” there is still a lack of clarity over what the term describes and how it can best be measured. Perhaps the problem ...
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3.
Emotional Engagement: How Television Builds Big Brands At Low Attention
Robert Heath, Journal of Advertising Research, Vol. 49, No. 1, Mar 2009, pp.62-73
This article proposes a new definition for engagement that is independent of attention. Engagement is defined as the amount of subconscious 'feeling' going on when an advertisement is being processed
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4.
Rules of engagement
Paul Feldwick, Admap, January 2009, Issue 501, pp.9
The article suggests that there is no evidence engagement advertising has increased or that interruptive advertising has reduced. Online and ambient advertising, in particular, offer many examples of
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5.
Effective ads links brands to things people really care about
Jon Harper, Ged Parton and Rushan Shaffie, Admap, December 2008, Issue 500, pp.18-21
The article presents a new technique in neuropsychology that quantifies the extent to which communication creates an emotional connection between the individual and the brand. The key is that the emot ...
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6.
Bio-sensory metrics can deliver advertising insights
Elissa Moses and Joseph Plummer, Admap, September 2008, Issue 497, pp.41-44
Bio-sensory metrics are emerging to assess engagement and emotion in advertising pretesting and development. Mainstream use in research thus far, however, has been limited by small sample constraints, ...
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7.
Engagement: old wine in a new bottle?
Jana Bowden, Admap, July/August 2008, Issue 496, pp.43-45
This article discusses engagement, and argues that the issue is at the foundation of all consumer consumption behaviour. Consumers want to be engaged by brands: they seek rationally and emotionally en ...
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8.
A day in the life - leveraging media-advertisement experiential congruence
Edward Malthouse, Bobby Calder, Britta C. Ware and Judy Bahary, ESOMAR, Worldwide Multi Media Measurement (WM3), Budapest, June 2008
Engagement is not just something that distinguishes one media vehicle from another: consumers have experiences with ads in the same way that they have experiences with editorial content, and advertise ...
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9.
A great partnership - the right brand and the right medium
Noel Gladstone and Robert Passikoff, ESOMAR, Worldwide Multi Media Measurement (WM3), Budapest, June 2008
This paper presents an international study into how the right brand and the right media venue can produce increased sales, and how that can be measured. It examines two Latin American brands, and anal ...
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10.
How do you measure engagement? Start by defining it in the right context
Marketing NPV, Volume 5, Issue 1, 2008
As the dynamics of both consumers and communication channels change, marketers are seeking new and better ways to measure the effectiveness of their programs and justify their marketing spend. Engagem ...
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11.
Advertising effectiveness from a consumer perspective
Robert Aitken, Brendan Gray and Robert Lawson, International Journal of Advertising, Vol. 27, No. 2, 2008, pp.279-297
Communication effectiveness research is moving away from investigations of advertising's forms, content and the degree and type of consumer involvement, to a greater focus on the process of reception ...
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12.
It pays to be entertaining
Chantal Rutherford Browne, Admap, April 2008
In this short article, Chantal Rutherford Browne, Head of Programming at Mediaedge:cia, discusses branded content. A key question is whether such content is a piece of short-form content that should c ...
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13.
Emerging metrics: seven topics of increasing relevance
Marketing NPV, Volume 4, Issue 4, 2007
Marketers are facing a new range of key performance metrics inspired by changes in the social, cultural, political and economic landscapes. This article discusses seven key areas demanding their atten ...
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14.
New models of communication for the digital age
Terry Willie, Admap, October 2007, Issue 487, pp.48-50
The advent of the digital age has changed the way many advertisers perceive how advertising works. In 1991, Mike Hall conducted research among creative agencies and clients and postulated four models ...
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15.
Multi-platforming engagement - an MTV case history
Charles Young and Amy Shea Hall, Admap, October 2007, Issue 487, pp.35-38
There are a number of ways that a TV viewer can be 'engaged' with a programme. As a programme supplier, MTV needed to understand this 'engagement' better and how it affects embedded advertising. This ...
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16.
C-MEEs: cross-media engagement evaluations
Robert Passikoff and Don E Schultz, Admap, October 2007, Issue 487, pp.31-34
In view of the proliferation and ubiquity of media platforms, it is critical that marketers be able to measure cross-media consumption and its effect on consumer engagement, brand development and sale ...
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17.
Case study: differentiating a brand through direct engagement
Carole Lowe and Jasmine Skee, Admap, October 2007, Issue 487, pp.28-30
In just five years, O2 has become the largest mobile brand in the UK, with over 18 million customers. Its strategy has been to put customers, not technology, at the heart of its message, promising 'en ...
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18.
Consumer engagement: crossing the barrier
Graham Ellor, Admap, October 2007, Issue 487, pp.25-27
Today it is harder than ever for a brand to stand out from the crowd and make its mark. But consumer engagement offers a lifeline for brands to (re-)establish relevance. Smart brands realise that bran ...
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19.
Engagement, involvement and attention
Roderick White, Admap, October 2007, Issue 487, pp.23-24
This introduction to Admap's report on consumer engagement (October 2007) considers some of the factors that influence what happens between seeing an ad and its message being stored in the memory. The ...
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20.
Do Measures of Media Engagement Correlate with Product Purchase Likelihood?
Max Kilger and Ellen Romer, Journal of Advertising Research, Vol. 47, No. 3, Sept 2007, pp.313-325
Engagement in media by consumers has emerged as an important area of interest for media providers, advertising agencies, and advertisers. This article empirically investigates a set of dimensions of e ...
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21.
Five myths about television advertising
Tess Alps and David Brennan, Market Leader, Issue 38, Autumn 2007, pp.54-59
In this article, Tess Alps and David Brennan, of Thinkbox, discuss five prominent myths about television advertising and argue, based on extensive research, that they are wrong. These include the fact ...
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22.
Measuring involvement with editorial content: conceptualization, scale development, and the effects on advertising
Edward Malthouse and Bobby J. Calder, ESOMAR, Worldwide Multi Media Measurement (WM3), Dublin, June 2007
This paper addresses the perennial big question about media, at least among online, magazines, and print: 'Which medium is most involving?' However this question is framed in a more meaningful way by ...
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23.
Engaging consumers' brains: the latest learning
Millward Brown Points of View, 2007
Marketers are fascinated with cognitive neuroscience, and understandably so. New brain imaging techniques seem to promise access to deeper insights into how people think about brands and what motivate ...
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24.
Measures of Engagement: Volume II
Joe Plummer, Bill Cook, Don Diforio, Bert Schachter, Inna Sokolyanskaya, Tara Korde and Robert Heath, Advertising Research Foundation Workshops, White Paper, March 2007
Building on the paper 'Measures of Engagement, previously published by the ARF, this paper discusses the measurement of engagement in brand messages. It features a variety of innovative, but empirical ...
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25.
Engaging the new consumer
Lee Ryan and Mark Leong, ESOMAR, Asia Pacific Conference, Kuala Lumpur, March 2007
With new consumerism and new technology, Engagement Marketing is changing the way brands connect with consumers. Marketers in Asia will increasingly need to provide mechanisms where consumers can inte ...
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26.
A new enlightenment: why the next 50 years will be different
David Penn, Market Research Society, Annual Conference, 2007
Over the last decade, findings from neuroscience have demonstrated that reason is not separate from the brain, but embodied in it, and is mediated by unconscious emotional influences. As such, if emot ...
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27.
Are viewers 'engaged' with advertising? Does it matter?
Andrew Green, Warc Media FAQ, March 2007
Most media research has traditionally been based around the opportunities the target audience have to see or hear an ad. The opportunity, however, does not mean that they will do so, and new technolog ...
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28.
On the Road to a New Effectiveness Model: Measuring Emotional Responses to Television Advertising
Anca Cristina Micu, Joseph T. Plummer and William A. Cook, Advertising Research Foundation Workshops, White Paper, January 2007
Models of advertising have changed dramatically in the last 20 years, as simplistic conceptions of the pattern of consumer behaviour (such as AIDA) have fallen out of favour, and more complex idea com ...
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29.
Brand Relationships: Strengthened by Emotion, Weakened by Attention
Robert Heath, David Brandt, and Agnes Nairn, Journal of Advertising Research, Vol. 46, No. 4, Dec 2006, pp.410-419
This article explores the way in which advertising builds brand relationships. Behavioral research by Watzlawick, Bavelas, and Jackson (1967) suggests it is the emotional not the rational content in c ...
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30.
Measuring the Effectiveness of True Sponsorship
Bill Harvey, Stu Gray, and Gerald Despain, Journal of Advertising Research, Vol. 46, No. 4, Dec 2006, pp.398-409
Twenty-eight studies were conducted for leading advertisers to measure the persuasion of sponsorship without advertising on the internet. Experimental design maintained identical content except for th ...
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Subjects
Emotions, feelings, moods
Engagement
Exposure effects, implicit memory
High and low involvement
Information processing
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Long-term effects, adstock
Memory, cognition theories
Negative, unintended effects
Persuasion
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Psychology, neuroscience
Recall, recognition
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